@inproceedings{zhao-etal-2024-esc, title = "{ESC}-Eval: Evaluating Emotion Support Conversations in Large Language Models", author = "Zhao, Haiquan and Li, Lingyu and Chen, Shisong and Kong, Shuqi and Wang, Jiaan and Huang, Kexin and Gu, Tianle and Wang, Yixu and Wang, Jian and Dandan, Liang and Li, Zhixu and Teng, Yan and Xiao, Yanghua and Wang, Yingchun", editor = "Al-Onaizan, Yaser and Bansal, Mohit and Chen, Yun-Nung", booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing", month = nov, year = "2024", address = "Miami, Florida, USA", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2024.emnlp-main.883/", doi = "10.18653/v1/2024.emnlp-main.883", pages = "15785--15810" }