Muffin: Mitigating Unhelpfulness in Emotional Support Conversations with Multifaceted AI Feedback Jiashuo Wang author Chunpu Xu author Chak Tou Leong author Wenjie Li author Jing Li author 2024-08 text Findings of the Association for Computational Linguistics: ACL 2024 Lun-Wei Ku editor Andre Martins editor Vivek Srikumar editor Association for Computational Linguistics Bangkok, Thailand conference publication wang-etal-2024-muffin 10.18653/v1/2024.findings-acl.31 https://aclanthology.org/2024.findings-acl.31/ 2024-08 567 585