Fact-Checking the Output of Large Language Models via Token-Level Uncertainty Quantification

Ekaterina Fadeeva, Aleksandr Rubashevskii, Artem Shelmanov, Sergey Petrakov, Haonan Li, Hamdy Mubarak, Evgenii Tsymbalov, Gleb Kuzmin, Alexander Panchenko, Timothy Baldwin, Preslav Nakov, Maxim Panov


Abstract
Large language models (LLMs) are notorious for hallucinating, i.e., producing erroneous claims in their output. Such hallucinations can be dangerous, as occasional factual inaccuracies in the generated text might be obscured by the rest of the output being generally factually correct, making it extremely hard for the users to spot them. Current services that leverage LLMs usually do not provide any means for detecting unreliable generations. Here, we aim to bridge this gap. In particular, we propose a novel fact-checking and hallucination detection pipeline based on token-level uncertainty quantification. Uncertainty scores leverage information encapsulated in the output of a neural network or its layers to detect unreliable predictions, and we show that they can be used to fact-check the atomic claims in the LLM output. Moreover, we present a novel token-level uncertainty quantification method that removes the impact of uncertainty about what claim to generate on the current step and what surface form to use. Our method Claim Conditioned Probability (CCP) measures only the uncertainty of a particular claim value expressed by the model. Experiments on the task of biography generation demonstrate strong improvements for CCP compared to the baselines for seven different LLMs and four languages. Human evaluation reveals that the fact-checking pipeline based on uncertainty quantification is competitive with a fact-checking tool that leverages external knowledge.
Anthology ID:
2024.findings-acl.558
Volume:
Findings of the Association for Computational Linguistics: ACL 2024
Month:
August
Year:
2024
Address:
Bangkok, Thailand
Editors:
Lun-Wei Ku, Andre Martins, Vivek Srikumar
Venue:
Findings
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
9367–9385
Language:
URL:
https://aclanthology.org/2024.findings-acl.558
DOI:
10.18653/v1/2024.findings-acl.558
Bibkey:
Cite (ACL):
Ekaterina Fadeeva, Aleksandr Rubashevskii, Artem Shelmanov, Sergey Petrakov, Haonan Li, Hamdy Mubarak, Evgenii Tsymbalov, Gleb Kuzmin, Alexander Panchenko, Timothy Baldwin, Preslav Nakov, and Maxim Panov. 2024. Fact-Checking the Output of Large Language Models via Token-Level Uncertainty Quantification. In Findings of the Association for Computational Linguistics: ACL 2024, pages 9367–9385, Bangkok, Thailand. Association for Computational Linguistics.
Cite (Informal):
Fact-Checking the Output of Large Language Models via Token-Level Uncertainty Quantification (Fadeeva et al., Findings 2024)
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PDF:
https://aclanthology.org/2024.findings-acl.558.pdf