@inproceedings{zhang-etal-2024-cpsycoun,
title = "{CP}sy{C}oun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for {C}hinese Psychological Counseling",
author = "Zhang, Chenhao and
Li, Renhao and
Tan, Minghuan and
Yang, Min and
Zhu, Jingwei and
Yang, Di and
Zhao, Jiahao and
Ye, Guancheng and
Li, Chengming and
Hu, Xiping",
editor = "Ku, Lun-Wei and
Martins, Andre and
Srikumar, Vivek",
booktitle = "Findings of the Association for Computational Linguistics ACL 2024",
month = aug,
year = "2024",
address = "Bangkok, Thailand and virtual meeting",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2024.findings-acl.830",
pages = "13947--13966",
abstract = "Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with LLMs. However, the existing datasets lack consulting knowledge, resulting in LLMs lacking professional consulting competence. Moreover, how to automatically evaluate multi-turn dialogues within the counseling process remains an understudied area. To bridge the gap, we propose CPsyCoun, a report-based multi-turn dialogue reconstruction and evaluation framework for Chinese psychological counseling. To fully exploit psychological counseling reports, a two-phase approach is devised to construct high-quality dialogues while a comprehensive evaluation benchmark is developed for the effective automatic evaluation of multi-turn psychological consultations. Competitive experimental results demonstrate the effectiveness of our proposed framework in psychological counseling. We open-source the datasets and model for future research.",
}
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<abstract>Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with LLMs. However, the existing datasets lack consulting knowledge, resulting in LLMs lacking professional consulting competence. Moreover, how to automatically evaluate multi-turn dialogues within the counseling process remains an understudied area. To bridge the gap, we propose CPsyCoun, a report-based multi-turn dialogue reconstruction and evaluation framework for Chinese psychological counseling. To fully exploit psychological counseling reports, a two-phase approach is devised to construct high-quality dialogues while a comprehensive evaluation benchmark is developed for the effective automatic evaluation of multi-turn psychological consultations. Competitive experimental results demonstrate the effectiveness of our proposed framework in psychological counseling. We open-source the datasets and model for future research.</abstract>
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%0 Conference Proceedings
%T CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counseling
%A Zhang, Chenhao
%A Li, Renhao
%A Tan, Minghuan
%A Yang, Min
%A Zhu, Jingwei
%A Yang, Di
%A Zhao, Jiahao
%A Ye, Guancheng
%A Li, Chengming
%A Hu, Xiping
%Y Ku, Lun-Wei
%Y Martins, Andre
%Y Srikumar, Vivek
%S Findings of the Association for Computational Linguistics ACL 2024
%D 2024
%8 August
%I Association for Computational Linguistics
%C Bangkok, Thailand and virtual meeting
%F zhang-etal-2024-cpsycoun
%X Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with LLMs. However, the existing datasets lack consulting knowledge, resulting in LLMs lacking professional consulting competence. Moreover, how to automatically evaluate multi-turn dialogues within the counseling process remains an understudied area. To bridge the gap, we propose CPsyCoun, a report-based multi-turn dialogue reconstruction and evaluation framework for Chinese psychological counseling. To fully exploit psychological counseling reports, a two-phase approach is devised to construct high-quality dialogues while a comprehensive evaluation benchmark is developed for the effective automatic evaluation of multi-turn psychological consultations. Competitive experimental results demonstrate the effectiveness of our proposed framework in psychological counseling. We open-source the datasets and model for future research.
%U https://aclanthology.org/2024.findings-acl.830
%P 13947-13966
Markdown (Informal)
[CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counseling](https://aclanthology.org/2024.findings-acl.830) (Zhang et al., Findings 2024)
ACL
- Chenhao Zhang, Renhao Li, Minghuan Tan, Min Yang, Jingwei Zhu, Di Yang, Jiahao Zhao, Guancheng Ye, Chengming Li, and Xiping Hu. 2024. CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counseling. In Findings of the Association for Computational Linguistics ACL 2024, pages 13947–13966, Bangkok, Thailand and virtual meeting. Association for Computational Linguistics.