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    <abstract>Customer reviews are a valuable asset for businesses, especially in the competitive consumer electronics sector, where understanding user preferences and product performance is critical. However, extracting meaningful insights from these unstructured and often noisy reviews is a challenging task that typically requires significant manual effort. We present</abstract>
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%0 Conference Proceedings
%T Value to User‘s Voice: A Generative AI Framework for Actionable Insights from Customer Reviews in Consumer Electronics
%A Mundra, Radhika
%A Kukreja, Bhavesh
%A Dastidar, Aritra Ghosh
%A Singh, Kartikey
%A Nabi, Javaid
%Y Lalitha Devi, Sobha
%Y Arora, Karunesh
%S Proceedings of the 21st International Conference on Natural Language Processing (ICON)
%D 2024
%8 December
%I NLP Association of India (NLPAI)
%C AU-KBC Research Centre, Chennai, India
%F mundra-etal-2024-value
%X Customer reviews are a valuable asset for businesses, especially in the competitive consumer electronics sector, where understanding user preferences and product performance is critical. However, extracting meaningful insights from these unstructured and often noisy reviews is a challenging task that typically requires significant manual effort. We present
%U https://aclanthology.org/2024.icon-1.39/
%P 337-348

Markdown (Informal)

[Value to User’s Voice: A Generative AI Framework for Actionable Insights from Customer Reviews in Consumer Electronics](https://aclanthology.org/2024.icon-1.39/) (Mundra et al., ICON 2024)

• Value to User’s Voice: A Generative AI Framework for Actionable Insights from Customer Reviews in Consumer Electronics (Mundra et al., ICON 2024)

ACL

• Radhika Mundra, Bhavesh Kukreja, Aritra Ghosh Dastidar, Kartikey Singh, and Javaid Nabi. 2024. Value to User’s Voice: A Generative AI Framework for Actionable Insights from Customer Reviews in Consumer Electronics. In Proceedings of the 21st International Conference on Natural Language Processing (ICON), pages 337–348, AU-KBC Research Centre, Chennai, India. NLP Association of India (NLPAI).