Value to User’s Voice: A Generative AI Framework for Actionable Insights from Customer Reviews in Consumer Electronics Radhika Mundra author Bhavesh Kukreja author Aritra Ghosh Dastidar author Kartikey Singh author Javaid Nabi author 2024-12 text Proceedings of the 21st International Conference on Natural Language Processing (ICON) Sobha Lalitha Devi editor Karunesh Arora editor NLP Association of India (NLPAI) AU-KBC Research Centre, Chennai, India conference publication mundra-etal-2024-value https://aclanthology.org/2024.icon-1.39/ 2024-12 337 348