Annotating Customer-Oriented Behaviour in Call Centre Sales Dialogues Jutta Stock author Volha Petukhova author Dietrich Klakow author 2024-05 text Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024) Nicoletta Calzolari editor Min-Yen Kan editor Veronique Hoste editor Alessandro Lenci editor Sakriani Sakti editor Nianwen Xue editor ELRA and ICCL Torino, Italia conference publication stock-etal-2024-annotating https://aclanthology.org/2024.lrec-main.107/ 2024-05 1197 1208