Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Calls

Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Calls Amin Marani author Ulie Schnaithmann author Youngseo Son author Akil Iyer author Manas Paldhe author Arushi Raghuvanshi author 2024-06 text Proceedings of the 2024 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 6: Industry Track) Yi Yang editor Aida Davani editor Avi Sil editor Anoop Kumar editor Association for Computational Linguistics Mexico City, Mexico conference publication marani-etal-2024-graph 10.18653/v1/2024.naacl-industry.29 https://aclanthology.org/2024.naacl-industry.29/ 2024-06 347 358