Analyzing and Enhancing Clarification Strategies for Ambiguous References in Consumer Service Interactions Changling Li author Yujian Gan author Zhenrong Yang author Youyang Chen author Xinxuan Qiu author Yanni Lin author Matthew Purver author Massimo Poesio author 2024-09 text Proceedings of the 25th Annual Meeting of the Special Interest Group on Discourse and Dialogue Tatsuya Kawahara editor Vera Demberg editor Stefan Ultes editor Koji Inoue editor Shikib Mehri editor David Howcroft editor Kazunori Komatani editor Association for Computational Linguistics Kyoto, Japan conference publication li-etal-2024-analyzing 10.18653/v1/2024.sigdial-1.25 https://aclanthology.org/2024.sigdial-1.25/ 2024-09 289 296