@inproceedings{pilan-etal-2024-conversational,
title = "Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis",
author = "Pilan, Ildiko and
Pr{\'e}vot, Laurent and
Buschmeier, Hendrik and
Lison, Pierre",
editor = "Kawahara, Tatsuya and
Demberg, Vera and
Ultes, Stefan and
Inoue, Koji and
Mehri, Shikib and
Howcroft, David and
Komatani, Kazunori",
booktitle = "Proceedings of the 25th Annual Meeting of the Special Interest Group on Discourse and Dialogue",
month = sep,
year = "2024",
address = "Kyoto, Japan",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2024.sigdial-1.38",
pages = "440--457",
abstract = "Scripted dialogues such as movie and TV subtitles constitute a widespread source of training data for conversational NLP models. However, there are notable linguistic differences between these dialogues and spontaneous interactions, especially regarding the occurrence of communicative feedback such as backchannels, acknowledgments, or clarification requests. This paper presents a quantitative analysis of such feedback phenomena in both subtitles and spontaneous conversations. Based on conversational data spanning eight languages and multiple genres, we extract lexical statistics, classifications from a dialogue act tagger, expert annotations and labels derived from a fine-tuned Large Language Model (LLM). Our main empirical findings are that (1) communicative feedback is markedly less frequent in subtitles than in spontaneous dialogues and (2) subtitles contain a higher proportion of negative feedback. We also show that dialogues generated by standard LLMs lie much closer to scripted dialogues than spontaneous interactions in terms of communicative feedback.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="pilan-etal-2024-conversational">
<titleInfo>
<title>Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis</title>
</titleInfo>
<name type="personal">
<namePart type="given">Ildiko</namePart>
<namePart type="family">Pilan</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Laurent</namePart>
<namePart type="family">Prévot</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hendrik</namePart>
<namePart type="family">Buschmeier</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Pierre</namePart>
<namePart type="family">Lison</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2024-09</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the 25th Annual Meeting of the Special Interest Group on Discourse and Dialogue</title>
</titleInfo>
<name type="personal">
<namePart type="given">Tatsuya</namePart>
<namePart type="family">Kawahara</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Vera</namePart>
<namePart type="family">Demberg</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Stefan</namePart>
<namePart type="family">Ultes</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Koji</namePart>
<namePart type="family">Inoue</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Shikib</namePart>
<namePart type="family">Mehri</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Howcroft</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Kazunori</namePart>
<namePart type="family">Komatani</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">Kyoto, Japan</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>Scripted dialogues such as movie and TV subtitles constitute a widespread source of training data for conversational NLP models. However, there are notable linguistic differences between these dialogues and spontaneous interactions, especially regarding the occurrence of communicative feedback such as backchannels, acknowledgments, or clarification requests. This paper presents a quantitative analysis of such feedback phenomena in both subtitles and spontaneous conversations. Based on conversational data spanning eight languages and multiple genres, we extract lexical statistics, classifications from a dialogue act tagger, expert annotations and labels derived from a fine-tuned Large Language Model (LLM). Our main empirical findings are that (1) communicative feedback is markedly less frequent in subtitles than in spontaneous dialogues and (2) subtitles contain a higher proportion of negative feedback. We also show that dialogues generated by standard LLMs lie much closer to scripted dialogues than spontaneous interactions in terms of communicative feedback.</abstract>
<identifier type="citekey">pilan-etal-2024-conversational</identifier>
<location>
<url>https://aclanthology.org/2024.sigdial-1.38</url>
</location>
<part>
<date>2024-09</date>
<extent unit="page">
<start>440</start>
<end>457</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis
%A Pilan, Ildiko
%A Prévot, Laurent
%A Buschmeier, Hendrik
%A Lison, Pierre
%Y Kawahara, Tatsuya
%Y Demberg, Vera
%Y Ultes, Stefan
%Y Inoue, Koji
%Y Mehri, Shikib
%Y Howcroft, David
%Y Komatani, Kazunori
%S Proceedings of the 25th Annual Meeting of the Special Interest Group on Discourse and Dialogue
%D 2024
%8 September
%I Association for Computational Linguistics
%C Kyoto, Japan
%F pilan-etal-2024-conversational
%X Scripted dialogues such as movie and TV subtitles constitute a widespread source of training data for conversational NLP models. However, there are notable linguistic differences between these dialogues and spontaneous interactions, especially regarding the occurrence of communicative feedback such as backchannels, acknowledgments, or clarification requests. This paper presents a quantitative analysis of such feedback phenomena in both subtitles and spontaneous conversations. Based on conversational data spanning eight languages and multiple genres, we extract lexical statistics, classifications from a dialogue act tagger, expert annotations and labels derived from a fine-tuned Large Language Model (LLM). Our main empirical findings are that (1) communicative feedback is markedly less frequent in subtitles than in spontaneous dialogues and (2) subtitles contain a higher proportion of negative feedback. We also show that dialogues generated by standard LLMs lie much closer to scripted dialogues than spontaneous interactions in terms of communicative feedback.
%U https://aclanthology.org/2024.sigdial-1.38
%P 440-457
Markdown (Informal)
[Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis](https://aclanthology.org/2024.sigdial-1.38) (Pilan et al., SIGDIAL 2024)
ACL