%0 Conference Proceedings
%T Chatbot Evolution at Swisscom Customer Support
%A Borran, Fatemeh
%Y Corsin, Capol
%Y Mark, Cieliebak
%Y Albert, Weichselbraun
%Y Claudiu, Musat
%Y Elisabeth, Maier
%Y Lucas, Zimmermann
%S Proceedings of the 9th edition of the Swiss Text Analytics Conference
%D 2024
%8 June
%I Association for Computational Linguistics
%C Chur, Switzerland
%F borran-2024-chatbot
%U https://aclanthology.org/2024.swisstext-1.21/
%P 169-169