Chatbot Evolution at Swisscom Customer Support

Fatemeh Borran


Anthology ID:
2024.swisstext-1.21
Volume:
Proceedings of the 9th edition of the Swiss Text Analytics Conference
Month:
June
Year:
2024
Address:
Chur, Switzerland
Editors:
Capol Corsin, Cieliebak Mark, Weichselbraun Albert, Musat Claudiu, Maier Elisabeth, Zimmermann Lucas
Venue:
SwissText
SIG:
SIGSEM
Publisher:
Association for Computational Linguistics
Note:
Pages:
169
Language:
URL:
https://aclanthology.org/2024.swisstext-1.21/
DOI:
Bibkey:
Cite (ACL):
Fatemeh Borran. 2024. Chatbot Evolution at Swisscom Customer Support. In Proceedings of the 9th edition of the Swiss Text Analytics Conference, pages 169–169, Chur, Switzerland. Association for Computational Linguistics.
Cite (Informal):
Chatbot Evolution at Swisscom Customer Support (Borran, SwissText 2024)
Copy Citation:
PDF:
https://aclanthology.org/2024.swisstext-1.21.pdf