%0 Conference Proceedings %T Practical Strategies for Enhancing Reliability of GenAI Systems in Customer Operations: An Overview %A Gishamer, Flurin %A Arwadi, Alexander Khalil %Y Corsin, Capol %Y Mark, Cieliebak %Y Albert, Weichselbraun %Y Claudiu, Musat %Y Elisabeth, Maier %Y Lucas, Zimmermann %S Proceedings of the 9th edition of the Swiss Text Analytics Conference %D 2024 %8 June %I Association for Computational Linguistics %C Chur, Switzerland %F gishamer-arwadi-2024-practical %U https://aclanthology.org/2024.swisstext-1.54/ %P 235-240