Practical Strategies for Enhancing Reliability of GenAI Systems in Customer Operations: An Overview

Flurin Gishamer, Alexander Khalil Arwadi


Anthology ID:
2024.swisstext-1.54
Volume:
Proceedings of the 9th edition of the Swiss Text Analytics Conference
Month:
June
Year:
2024
Address:
Chur, Switzerland
Editors:
Capol Corsin, Cieliebak Mark, Weichselbraun Albert, Musat Claudiu, Maier Elisabeth, Zimmermann Lucas
Venue:
SwissText
SIG:
SIGSEM
Publisher:
Association for Computational Linguistics
Note:
Pages:
235–240
Language:
URL:
https://aclanthology.org/2024.swisstext-1.54/
DOI:
Bibkey:
Cite (ACL):
Flurin Gishamer and Alexander Khalil Arwadi. 2024. Practical Strategies for Enhancing Reliability of GenAI Systems in Customer Operations: An Overview. In Proceedings of the 9th edition of the Swiss Text Analytics Conference, pages 235–240, Chur, Switzerland. Association for Computational Linguistics.
Cite (Informal):
Practical Strategies for Enhancing Reliability of GenAI Systems in Customer Operations: An Overview (Gishamer & Arwadi, SwissText 2024)
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PDF:
https://aclanthology.org/2024.swisstext-1.54.pdf