@inproceedings{hao-etal-2025-evaluating,
title = "Evaluating Personalized Tool-Augmented {LLM}s from the Perspectives of Personalization and Proactivity",
author = "Hao, Yupu and
Cao, Pengfei and
Jin, Zhuoran and
Liao, Huanxuan and
Chen, Yubo and
Liu, Kang and
Zhao, Jun",
editor = "Che, Wanxiang and
Nabende, Joyce and
Shutova, Ekaterina and
Pilehvar, Mohammad Taher",
booktitle = "Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
month = jul,
year = "2025",
address = "Vienna, Austria",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2025.acl-long.1064/",
doi = "10.18653/v1/2025.acl-long.1064",
pages = "21897--21935",
ISBN = "979-8-89176-251-0",
abstract = "Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text generation or direct tool-utilizing, without considering both. In this work, we introduce a novel benchmark \textbf{ETAPP} for evaluating personalized tool invocation, establishing a sandbox environment, and a comprehensive dataset of 800 testing cases covering diverse user profiles. To improve the accuracy of our evaluation, we propose a key-point-based LLM evaluation method, mitigating biases in the LLM-as-a-judge system by manually annotating key points for each test case and providing them to LLM as the reference. Additionally, we evaluate the excellent LLMs and provide an in-depth analysis. Furthermore, we investigate the impact of different tool-invoking strategies on LLMs' personalization performance and the effects of fine-tuning in our task. The effectiveness of our preference-setting and key-point-based evaluation method is also validated. Our findings offer insights into improving personalized LLM agents. Our code is available at https://github.com/hypasd-art/ETAPP."
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<abstract>Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text generation or direct tool-utilizing, without considering both. In this work, we introduce a novel benchmark ETAPP for evaluating personalized tool invocation, establishing a sandbox environment, and a comprehensive dataset of 800 testing cases covering diverse user profiles. To improve the accuracy of our evaluation, we propose a key-point-based LLM evaluation method, mitigating biases in the LLM-as-a-judge system by manually annotating key points for each test case and providing them to LLM as the reference. Additionally, we evaluate the excellent LLMs and provide an in-depth analysis. Furthermore, we investigate the impact of different tool-invoking strategies on LLMs’ personalization performance and the effects of fine-tuning in our task. The effectiveness of our preference-setting and key-point-based evaluation method is also validated. Our findings offer insights into improving personalized LLM agents. Our code is available at https://github.com/hypasd-art/ETAPP.</abstract>
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%0 Conference Proceedings
%T Evaluating Personalized Tool-Augmented LLMs from the Perspectives of Personalization and Proactivity
%A Hao, Yupu
%A Cao, Pengfei
%A Jin, Zhuoran
%A Liao, Huanxuan
%A Chen, Yubo
%A Liu, Kang
%A Zhao, Jun
%Y Che, Wanxiang
%Y Nabende, Joyce
%Y Shutova, Ekaterina
%Y Pilehvar, Mohammad Taher
%S Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
%D 2025
%8 July
%I Association for Computational Linguistics
%C Vienna, Austria
%@ 979-8-89176-251-0
%F hao-etal-2025-evaluating
%X Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text generation or direct tool-utilizing, without considering both. In this work, we introduce a novel benchmark ETAPP for evaluating personalized tool invocation, establishing a sandbox environment, and a comprehensive dataset of 800 testing cases covering diverse user profiles. To improve the accuracy of our evaluation, we propose a key-point-based LLM evaluation method, mitigating biases in the LLM-as-a-judge system by manually annotating key points for each test case and providing them to LLM as the reference. Additionally, we evaluate the excellent LLMs and provide an in-depth analysis. Furthermore, we investigate the impact of different tool-invoking strategies on LLMs’ personalization performance and the effects of fine-tuning in our task. The effectiveness of our preference-setting and key-point-based evaluation method is also validated. Our findings offer insights into improving personalized LLM agents. Our code is available at https://github.com/hypasd-art/ETAPP.
%R 10.18653/v1/2025.acl-long.1064
%U https://aclanthology.org/2025.acl-long.1064/
%U https://doi.org/10.18653/v1/2025.acl-long.1064
%P 21897-21935
Markdown (Informal)
[Evaluating Personalized Tool-Augmented LLMs from the Perspectives of Personalization and Proactivity](https://aclanthology.org/2025.acl-long.1064/) (Hao et al., ACL 2025)
ACL