“Stupid robot, I want to speak to a human!” User Frustration Detection in Task-Oriented Dialog Systems Mireia Hernandez Caralt author Ivan Sekulic author Filip Carevic author Nghia Khau author Diana Nicoleta Popa author Bruna Guedes author Victor Guimaraes author Zeyu Yang author Andre Manso author Meghana Reddy author Paolo Rosso author Roland Mathis author 2025-01 text Proceedings of the 31st International Conference on Computational Linguistics: Industry Track Owen Rambow editor Leo Wanner editor Marianna Apidianaki editor Hend Al-Khalifa editor Barbara Di Eugenio editor Steven Schockaert editor Kareem Darwish editor Apoorv Agarwal editor Association for Computational Linguistics Abu Dhabi, UAE conference publication hernandez-caralt-etal-2025-stupid https://aclanthology.org/2025.coling-industry.23/ 2025-01 276 285