@inproceedings{ngo-etal-2025-mm,
title = "``Mm, Wat?'' Detecting Other-initiated Repair Requests in Dialogue",
author = "Ngo, Anh Ha and
Rollet, Nicolas and
Pelachaud, Catherine and
Clavel, Chlo{\'e}",
editor = "Christodoulopoulos, Christos and
Chakraborty, Tanmoy and
Rose, Carolyn and
Peng, Violet",
booktitle = "Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing",
month = nov,
year = "2025",
address = "Suzhou, China",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2025.emnlp-main.1168/",
pages = "22937--22950",
ISBN = "979-8-89176-332-6",
abstract = "Maintaining mutual understanding is a key component in human-human conversation to avoid conversation breakdowns, in which repair, particularly Other-Initiated Repair (OIR, when one speaker signals trouble and prompts the other to resolve), plays a vital role. However, Conversational Agents (CAs) still fail to recognize user repair initiation, leading to breakdowns or disengagement. This work proposes a multimodal model to automatically detect repair initiation in Dutch dialogues by integrating linguistic and prosodic features grounded in Conversation Analysis. The results show that prosodic cues complement linguistic features and significantly improve the results of pretrained text and audio embeddings, offering insights into how different features interact. Future directions include incorporating visual cues, exploring multilingual and cross-context corpora to assess the robustness and generalizability."
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<abstract>Maintaining mutual understanding is a key component in human-human conversation to avoid conversation breakdowns, in which repair, particularly Other-Initiated Repair (OIR, when one speaker signals trouble and prompts the other to resolve), plays a vital role. However, Conversational Agents (CAs) still fail to recognize user repair initiation, leading to breakdowns or disengagement. This work proposes a multimodal model to automatically detect repair initiation in Dutch dialogues by integrating linguistic and prosodic features grounded in Conversation Analysis. The results show that prosodic cues complement linguistic features and significantly improve the results of pretrained text and audio embeddings, offering insights into how different features interact. Future directions include incorporating visual cues, exploring multilingual and cross-context corpora to assess the robustness and generalizability.</abstract>
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%0 Conference Proceedings
%T “Mm, Wat?” Detecting Other-initiated Repair Requests in Dialogue
%A Ngo, Anh Ha
%A Rollet, Nicolas
%A Pelachaud, Catherine
%A Clavel, Chloé
%Y Christodoulopoulos, Christos
%Y Chakraborty, Tanmoy
%Y Rose, Carolyn
%Y Peng, Violet
%S Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
%D 2025
%8 November
%I Association for Computational Linguistics
%C Suzhou, China
%@ 979-8-89176-332-6
%F ngo-etal-2025-mm
%X Maintaining mutual understanding is a key component in human-human conversation to avoid conversation breakdowns, in which repair, particularly Other-Initiated Repair (OIR, when one speaker signals trouble and prompts the other to resolve), plays a vital role. However, Conversational Agents (CAs) still fail to recognize user repair initiation, leading to breakdowns or disengagement. This work proposes a multimodal model to automatically detect repair initiation in Dutch dialogues by integrating linguistic and prosodic features grounded in Conversation Analysis. The results show that prosodic cues complement linguistic features and significantly improve the results of pretrained text and audio embeddings, offering insights into how different features interact. Future directions include incorporating visual cues, exploring multilingual and cross-context corpora to assess the robustness and generalizability.
%U https://aclanthology.org/2025.emnlp-main.1168/
%P 22937-22950
Markdown (Informal)
[“Mm, Wat?” Detecting Other-initiated Repair Requests in Dialogue](https://aclanthology.org/2025.emnlp-main.1168/) (Ngo et al., EMNLP 2025)
ACL