@inproceedings{kim-etal-2025-towards,
    title = "Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Action",
    author = "Kim, Tongyoung  and
      Lee, Jeongeun  and
      Yoon, SooJin  and
      Kim, SungHwan  and
      Lee, Dongha",
    editor = "Christodoulopoulos, Christos  and
      Chakraborty, Tanmoy  and
      Rose, Carolyn  and
      Peng, Violet",
    booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2025",
    month = nov,
    year = "2025",
    address = "Suzhou, China",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2025.findings-emnlp.275/",
    pages = "5131--5154",
    ISBN = "979-8-89176-335-7"
}