@inproceedings{klokova-etal-2025-enhancing,
title = "Enhancing {ISO} 24617-2: Formalizing Apology and Thanking Acts for Spoken {R}ussian Dialogue Annotation",
author = "Klokova, Ksenia and
Bankov, Anton and
Ignatiev, Nikolay",
editor = "Harry, Bunt",
booktitle = "Proceedings of the 21st Joint ACL - ISO Workshop on Interoperable Semantic Annotation (ISA-21)",
month = sep,
year = "2025",
address = {D{\"u}sseldorf, Germany},
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2025.isa-1.6/",
pages = "53--62",
ISBN = "979-8-89176-319-7",
abstract = "This paper refines ISO 24617-2{'}s Social Obligations Management dimension by formalizing apology and thanking acts for Russian dialogue annotation. Addressing gaps in formal definitions and limited response strategies, we propose culture-neutral semantic cores using Wierzbicka{'}s universal primes and update semantics. We introduce three response functions: address (minimal acknowledgment), downplay (mitigation), and decline (reinforcement). Validated through qualitative analysis, this framework captures empirical strategies{---}including non-response, formulaic minimization, and strategic obligation maintenance{---}unaddressed in the current standard. Our approach maintains ISO compatibility while eliminating unsubstantiated elements like obligatory response pressure, enhancing annotation accuracy for Russian dialogue."
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%0 Conference Proceedings
%T Enhancing ISO 24617-2: Formalizing Apology and Thanking Acts for Spoken Russian Dialogue Annotation
%A Klokova, Ksenia
%A Bankov, Anton
%A Ignatiev, Nikolay
%Y Harry, Bunt
%S Proceedings of the 21st Joint ACL - ISO Workshop on Interoperable Semantic Annotation (ISA-21)
%D 2025
%8 September
%I Association for Computational Linguistics
%C Düsseldorf, Germany
%@ 979-8-89176-319-7
%F klokova-etal-2025-enhancing
%X This paper refines ISO 24617-2’s Social Obligations Management dimension by formalizing apology and thanking acts for Russian dialogue annotation. Addressing gaps in formal definitions and limited response strategies, we propose culture-neutral semantic cores using Wierzbicka’s universal primes and update semantics. We introduce three response functions: address (minimal acknowledgment), downplay (mitigation), and decline (reinforcement). Validated through qualitative analysis, this framework captures empirical strategies—including non-response, formulaic minimization, and strategic obligation maintenance—unaddressed in the current standard. Our approach maintains ISO compatibility while eliminating unsubstantiated elements like obligatory response pressure, enhancing annotation accuracy for Russian dialogue.
%U https://aclanthology.org/2025.isa-1.6/
%P 53-62
Markdown (Informal)
[Enhancing ISO 24617-2: Formalizing Apology and Thanking Acts for Spoken Russian Dialogue Annotation](https://aclanthology.org/2025.isa-1.6/) (Klokova et al., ISA 2025)
ACL