A Hybrid Transformer-Based Model for Sentiment Analysis of Arabic Dialect Hotel Reviews

Rawand Alfugaha, Mohammad AL-Smadi


Abstract
This paper describes the AraNLP system developed for the “Ahasis” shared task on sentiment detection in Arabic dialects for hotel reviews. The task involved classifying the overall sentiment of hotel reviews (Positive, Negative, or Neutral) written in Arabic dialects, specifically Saudi and Darija. Our proposed model, AraNLP, is a hybrid deep learning classifier that leverages the strengths of a transformer-based Arabic model (AraELECTRA)augmented with classical bag-of-words style features (TF-IDF). Our system achieved an F1-score of 76%, securing the 5th rank in the shared task, significantly outperforming the baseline system’s F1-score of 56%.
Anthology ID:
2025.ranlp-ahasis.10
Volume:
Proceedings of the Shared Task on Sentiment Analysis for Arabic Dialects
Month:
September
Year:
2025
Address:
Varna, Bulgaria
Editors:
Maram Alharbi, Salmane Chafik, Saad Ezzini, Ruslan Mitkov, Tharindu Ranasinghe, Hansi Hettiarachchi
Venues:
RANLP | WS
SIG:
Publisher:
INCOMA Ltd., Shoumen, Bulgaria
Note:
Pages:
62–68
Language:
URL:
https://aclanthology.org/2025.ranlp-ahasis.10/
DOI:
Bibkey:
Cite (ACL):
Rawand Alfugaha and Mohammad AL-Smadi. 2025. A Hybrid Transformer-Based Model for Sentiment Analysis of Arabic Dialect Hotel Reviews. In Proceedings of the Shared Task on Sentiment Analysis for Arabic Dialects, pages 62–68, Varna, Bulgaria. INCOMA Ltd., Shoumen, Bulgaria.
Cite (Informal):
A Hybrid Transformer-Based Model for Sentiment Analysis of Arabic Dialect Hotel Reviews (Alfugaha & AL-Smadi, RANLP 2025)
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PDF:
https://aclanthology.org/2025.ranlp-ahasis.10.pdf