MAPROC at AHaSIS Shared Task: Few-Shot and Sentence Transformer for Sentiment Analysis of Arabic Hotel Reviews

Randa Zarnoufi


Abstract
Sentiment analysis of Arabic dialects presents significant challenges due to linguistic diversity and the scarcity of annotated data. This paper describes our approach to the AHaSIS shared task, which focuses on sentiment analysis on Arabic dialects in the hospitality domain. The dataset comprises hotel reviews written in Moroccan and Saudi dialects, and the objective is to classify the reviewers’ sentiment as positive, negative, or neutral. We employed the SetFit (Sentence Transformer Fine-tuning) framework, a data-efficient few-shot learning technique. On the official evaluation set, our system achieved an F1 of 73%, ranking 12th among 26 participants. This work highlights the potential of few-shot learning to address data scarcity in processing nuanced dialectal Arabic text within specialized domains like hotel reviews.
Anthology ID:
2025.ranlp-ahasis.8
Volume:
Proceedings of the Shared Task on Sentiment Analysis for Arabic Dialects
Month:
September
Year:
2025
Address:
Varna, Bulgaria
Editors:
Maram Alharbi, Salmane Chafik, Saad Ezzini, Ruslan Mitkov, Tharindu Ranasinghe, Hansi Hettiarachchi
Venues:
RANLP | WS
SIG:
Publisher:
INCOMA Ltd., Shoumen, Bulgaria
Note:
Pages:
46–53
Language:
URL:
https://aclanthology.org/2025.ranlp-ahasis.8/
DOI:
Bibkey:
Cite (ACL):
Randa Zarnoufi. 2025. MAPROC at AHaSIS Shared Task: Few-Shot and Sentence Transformer for Sentiment Analysis of Arabic Hotel Reviews. In Proceedings of the Shared Task on Sentiment Analysis for Arabic Dialects, pages 46–53, Varna, Bulgaria. INCOMA Ltd., Shoumen, Bulgaria.
Cite (Informal):
MAPROC at AHaSIS Shared Task: Few-Shot and Sentence Transformer for Sentiment Analysis of Arabic Hotel Reviews (Zarnoufi, RANLP 2025)
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PDF:
https://aclanthology.org/2025.ranlp-ahasis.8.pdf