CoMMA: Conflict-Aware Read-Time Control for Conversational Memory QA

Zixiao Wang, Xingbo Du, Duzhen Zhang, Le Song


Abstract
Memory-augmented assistants must answer questions from long-horizon conversations in which facts are not only missing, but also revised, corrected, or mutually inconsistent. Existing methods largely optimize retrieval, storage, or updating, and many controllers still treat failure primarily as insufficient evidence. We argue that conversational memory QA also requires an explicit model of inconsistency: when remembered claims disagree, a system should not simply retrieve more or guess, but may need to resolve versions, return a qualified answer, ask for clarification, or abstain. We introduce CoMMA, a transparent read-time controller with explicit conflict state for conversational memory QA. CoMMA extracts provenance-aware claims from retrieved memories, groups potentially incompatible claims into conflict clusters, infers lightweight question intent, and chooses among direct answer, qualified answer, clarification, and abstention. In an evaluation centered on the full LongMemEval-Oracle benchmark, a LongMemEval conflict-focused diagnostic slice, and FactConsolidation-20, CoMMA performs best on the main LongMemEval answer-quality comparison, is the only method with non-zero conflict F1 on the conflict-focused diagnostic slice, and ties the strongest write-time overwrite baseline on FactConsolidation-20. These results suggest that making conflict explicit at read time improves both decision quality and the auditability of memory-aware behavior.
Anthology ID:
2026.aacl-long.88
Volume:
Proceedings of the 15th International Joint Conference on Natural Language Processing and the 5th Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (Volume 1: Long Papers)
Month:
November
Year:
2026
Address:
Hengqin, China
Editors:
Yue Zhang, Ruifeng Xu, Ayu Purwarianti, Tong Rong, Jun Suzuki
Venues:
AACL | IJCNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1925–1944
Language:
URL:
https://aclanthology.org/2026.aacl-long.88/
DOI:
Bibkey:
Cite (ACL):
Zixiao Wang, Xingbo Du, Duzhen Zhang, and Le Song. 2026. CoMMA: Conflict-Aware Read-Time Control for Conversational Memory QA. In Proceedings of the 15th International Joint Conference on Natural Language Processing and the 5th Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (Volume 1: Long Papers), pages 1925–1944, Hengqin, China. Association for Computational Linguistics.
Cite (Informal):
CoMMA: Conflict-Aware Read-Time Control for Conversational Memory QA (Wang et al., AACL-IJCNLP 2026)
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PDF:
https://aclanthology.org/2026.aacl-long.88.pdf