@inproceedings{ji-etal-2026-stride,
title = "{STRIDE}-{ED}: A Strategy-Grounded Stepwise Reasoning Framework for Empathetic Dialogue Systems",
author = "Ji, Hongru and
Fan, Yuyin and
Zhao, Meng and
Li, Xianghua and
Wu, Lianwei and
Gao, Chao",
editor = "Liakata, Maria and
Moreira, Viviane P. and
Zhang, Jiajun and
Jurgens, David",
booktitle = "Proceedings of the 64th Annual Meeting of the {A}ssociation for {C}omputational {L}inguistics (Volume 1: Long Papers)",
month = jul,
year = "2026",
address = "San Diego, California, United States",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.acl-long.321/",
pages = "7088--7102",
ISBN = "979-8-89176-390-6",
abstract = "Empathetic dialogue requires not only recognizing a user{'}s emotional state but also making strategy-aware, context-sensitive decisions throughout response generation.However, the lack of a comprehensive empathy strategy framework, explicit task-aligned multi-stage reasoning, and high-quality strategy-aware data fundamentally limits existing approaches, preventing them from effectively modeling empathetic dialogue as a complex, multi-stage cognitive and decision-making process.To address these challenges, we propose STRIDE-ED, a STRategy-grounded, Interpretable, and DEep reasoning framework that models Empathetic Dialogue through structured, strategy-conditioned reasoning.To support effective learning, we develop a strategy-aware data refinement pipeline integrating LLM-based annotation, multi-model consistency-weighted evaluation, and dynamic sampling to construct high-quality training data aligned with empathetic strategies.Furthermore, we adopt a two-stage training paradigm that combines supervised fine-tuning with multi-objective reinforcement learning to better align model behaviors with target emotions, empathetic strategies, and response formats.Extensive experiments demonstrate that STRIDE-ED generalizes across diverse open-source LLMs and consistently outperforms existing methods on both automatic metrics and human evaluations."
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<abstract>Empathetic dialogue requires not only recognizing a user’s emotional state but also making strategy-aware, context-sensitive decisions throughout response generation.However, the lack of a comprehensive empathy strategy framework, explicit task-aligned multi-stage reasoning, and high-quality strategy-aware data fundamentally limits existing approaches, preventing them from effectively modeling empathetic dialogue as a complex, multi-stage cognitive and decision-making process.To address these challenges, we propose STRIDE-ED, a STRategy-grounded, Interpretable, and DEep reasoning framework that models Empathetic Dialogue through structured, strategy-conditioned reasoning.To support effective learning, we develop a strategy-aware data refinement pipeline integrating LLM-based annotation, multi-model consistency-weighted evaluation, and dynamic sampling to construct high-quality training data aligned with empathetic strategies.Furthermore, we adopt a two-stage training paradigm that combines supervised fine-tuning with multi-objective reinforcement learning to better align model behaviors with target emotions, empathetic strategies, and response formats.Extensive experiments demonstrate that STRIDE-ED generalizes across diverse open-source LLMs and consistently outperforms existing methods on both automatic metrics and human evaluations.</abstract>
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%0 Conference Proceedings
%T STRIDE-ED: A Strategy-Grounded Stepwise Reasoning Framework for Empathetic Dialogue Systems
%A Ji, Hongru
%A Fan, Yuyin
%A Zhao, Meng
%A Li, Xianghua
%A Wu, Lianwei
%A Gao, Chao
%Y Liakata, Maria
%Y Moreira, Viviane P.
%Y Zhang, Jiajun
%Y Jurgens, David
%S Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
%D 2026
%8 July
%I Association for Computational Linguistics
%C San Diego, California, United States
%@ 979-8-89176-390-6
%F ji-etal-2026-stride
%X Empathetic dialogue requires not only recognizing a user’s emotional state but also making strategy-aware, context-sensitive decisions throughout response generation.However, the lack of a comprehensive empathy strategy framework, explicit task-aligned multi-stage reasoning, and high-quality strategy-aware data fundamentally limits existing approaches, preventing them from effectively modeling empathetic dialogue as a complex, multi-stage cognitive and decision-making process.To address these challenges, we propose STRIDE-ED, a STRategy-grounded, Interpretable, and DEep reasoning framework that models Empathetic Dialogue through structured, strategy-conditioned reasoning.To support effective learning, we develop a strategy-aware data refinement pipeline integrating LLM-based annotation, multi-model consistency-weighted evaluation, and dynamic sampling to construct high-quality training data aligned with empathetic strategies.Furthermore, we adopt a two-stage training paradigm that combines supervised fine-tuning with multi-objective reinforcement learning to better align model behaviors with target emotions, empathetic strategies, and response formats.Extensive experiments demonstrate that STRIDE-ED generalizes across diverse open-source LLMs and consistently outperforms existing methods on both automatic metrics and human evaluations.
%U https://aclanthology.org/2026.acl-long.321/
%P 7088-7102
Markdown (Informal)
[STRIDE-ED: A Strategy-Grounded Stepwise Reasoning Framework for Empathetic Dialogue Systems](https://aclanthology.org/2026.acl-long.321/) (Ji et al., ACL 2026)
ACL