Are XAI Metrics Meaningful Proxies for Human Judgment? Evaluation Explanation Quality in Claim Matching

Jaroslav Kopcan, Ľuboš Kriš, Qiwei Peng, Miroslav Blstak, Vera Schmitt


Abstract
AutoXAI frameworks automatically select and optimize explainability methods using quantitative metrics such as faithfulness and plausibility. But do these metrics align with human perception of explanation quality? We investigate this question for attribution-based explanation methods, which assign token-level relevance scores to the input, in the context of claim matching, a core fact-checking task in which a bi-encoder model matches social media posts to previously fact-checked claims. Combining a large-scale evaluation of 11 XAI methods with a controlled user study, we find that methods recommended by AutoXAI metrics are perceived by users as most helpful for understanding the claim-post match, while deprioritized methods are judged as misleading. We further show that simple post-processing of explanations can improve human-perceived usefulness without degrading faithfulness. Because AutoXAI recommends the top-ranked method in practice, this alignment at the decisive top-versus-bottom boundary positions these metrics as reliable indicators for distinguishing clearly strong from clearly weak methods.
Anthology ID:
2026.blackboxnlp-1.39
Volume:
Proceedings of the 9th BlackboxNLP Workshop: Analyzing and Interpreting Neural Networks for NLP
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Dana Arad, Yonatan Belinkov, Hanjie Chen, Nils Feldhus, Aaron Mueller, Hosein Mohebbi, Gabriele Sarti, Martin Tutek
Venues:
BlackboxNLP | WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
677–695
Language:
URL:
https://aclanthology.org/2026.blackboxnlp-1.39/
DOI:
Bibkey:
Cite (ACL):
Jaroslav Kopcan, Ľuboš Kriš, Qiwei Peng, Miroslav Blstak, and Vera Schmitt. 2026. Are XAI Metrics Meaningful Proxies for Human Judgment? Evaluation Explanation Quality in Claim Matching. In Proceedings of the 9th BlackboxNLP Workshop: Analyzing and Interpreting Neural Networks for NLP, pages 677–695, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
Are XAI Metrics Meaningful Proxies for Human Judgment? Evaluation Explanation Quality in Claim Matching (Kopcan et al., BlackboxNLP 2026)
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PDF:
https://aclanthology.org/2026.blackboxnlp-1.39.pdf