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Abstract
This paper presents findings from a survey on the use of automatic translation in Finnish public services, conducted in autumn 2025. Adapted from a similar survey conducted at the University of Bristol, the present survey focused on users whose main professional activity is not translation or interpreting. The study analyzed those professionals’ habits around automatic translation use, the purposes and the contexts involved, and the respondents’ satisfaction and confidence in using automatic translation. Approximately half of the respondents reported using automatic translation at least once a week and across a range of scenarios, including public-facing situations. While the survey sample is not representative of the Finnish public sector as a whole, the data suggests that automatic translation may play a role in the everyday work of at least some public service employees.- Anthology ID:
- 2026.eamt-1.45
- Volume:
- Proceedings of the 26th Annual Conference of the European Association for Machine Translation (Volume 1)
- Month:
- June
- Year:
- 2026
- Address:
- Tilburg, The Netherlands
- Editors:
- Dimitar Shterionov, Eva Vanmassenhove, Mirella De Sisto, Fred Blain, Javad Pourmostafa Roshan Sharami, Lisa Lepp, Chiara Manna, Argentina Anna Rescigno, Alina Karakanta, Ayla Rigouts Terryn, Manuel Lardelli, Natalia Resende, Elena Murgolo, Janiça Hackenbuchner, Anna Zaretskaya, Miquel Esplà-Gomis, Thierry Etchegoyhen, Dagmar Gromann, Rachel Bawden, Barry Haddow, Sara Szoc, Mikel Forcada, Helena Moniz
- Venue:
- EAMT
- SIG:
- Publisher:
- European Association for Machine Translation
- Note:
- Pages:
- 719–732
- Language:
- URL:
- https://aclanthology.org/2026.eamt-1.45/
- DOI:
- Bibkey:
- Cite (ACL):
- Sıla Ilkılıç, Maarit Koponen, and Mary Nurminen. 2026. Automatic translation in public services: A survey of the Finnish public sector. In Proceedings of the 26th Annual Conference of the European Association for Machine Translation (Volume 1), pages 719–732, Tilburg, The Netherlands. European Association for Machine Translation.
- Cite (Informal):
- Automatic translation in public services: A survey of the Finnish public sector (Ilkılıç et al., EAMT 2026)
- Copy Citation:
- PDF:
- https://aclanthology.org/2026.eamt-1.45.pdf
Export citation
@inproceedings{ilkilic-etal-2026-automatic,
title = "Automatic translation in public services: A survey of the {F}innish public sector",
author = "Ilk{\i}l{\i}{\c{c}}, S{\i}la and
Koponen, Maarit and
Nurminen, Mary",
editor = "Shterionov, Dimitar and
Vanmassenhove, Eva and
De Sisto, Mirella and
Blain, Fred and
Pourmostafa Roshan Sharami, Javad and
Lepp, Lisa and
Manna, Chiara and
Rescigno, Argentina Anna and
Karakanta, Alina and
Rigouts Terryn, Ayla and
Lardelli, Manuel and
Resende, Natalia and
Murgolo, Elena and
Hackenbuchner, Jani{\c{c}}a and
Zaretskaya, Anna and
Espl{\`a}-Gomis, Miquel and
Etchegoyhen, Thierry and
Gromann, Dagmar and
Bawden, Rachel and
Haddow, Barry and
Szoc, Sara and
Forcada, Mikel and
Moniz, Helena",
booktitle = "Proceedings of the 26th Annual Conference of the {E}uropean Association for Machine Translation (Volume 1)",
month = jun,
year = "2026",
address = "Tilburg, The Netherlands",
publisher = "European Association for Machine Translation",
url = "https://aclanthology.org/2026.eamt-1.45/",
pages = "719--732",
ISBN = "9789403901411",
abstract = "This paper presents findings from a survey on the use of automatic translation in Finnish public services, conducted in autumn 2025. Adapted from a similar survey conducted at the University of Bristol, the present survey focused on users whose main professional activity is not translation or interpreting. The study analyzed those professionals' habits around automatic translation use, the purposes and the contexts involved, and the respondents' satisfaction and confidence in using automatic translation. Approximately half of the respondents reported using automatic translation at least once a week and across a range of scenarios, including public-facing situations. While the survey sample is not representative of the Finnish public sector as a whole, the data suggests that automatic translation may play a role in the everyday work of at least some public service employees."
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%0 Conference Proceedings %T Automatic translation in public services: A survey of the Finnish public sector %A Ilkılıç, Sıla %A Koponen, Maarit %A Nurminen, Mary %Y Shterionov, Dimitar %Y Vanmassenhove, Eva %Y De Sisto, Mirella %Y Blain, Fred %Y Pourmostafa Roshan Sharami, Javad %Y Lepp, Lisa %Y Manna, Chiara %Y Rescigno, Argentina Anna %Y Karakanta, Alina %Y Rigouts Terryn, Ayla %Y Lardelli, Manuel %Y Resende, Natalia %Y Murgolo, Elena %Y Hackenbuchner, Janiça %Y Zaretskaya, Anna %Y Esplà-Gomis, Miquel %Y Etchegoyhen, Thierry %Y Gromann, Dagmar %Y Bawden, Rachel %Y Haddow, Barry %Y Szoc, Sara %Y Forcada, Mikel %Y Moniz, Helena %S Proceedings of the 26th Annual Conference of the European Association for Machine Translation (Volume 1) %D 2026 %8 June %I European Association for Machine Translation %C Tilburg, The Netherlands %@ 9789403901411 %F ilkilic-etal-2026-automatic %X This paper presents findings from a survey on the use of automatic translation in Finnish public services, conducted in autumn 2025. Adapted from a similar survey conducted at the University of Bristol, the present survey focused on users whose main professional activity is not translation or interpreting. The study analyzed those professionals’ habits around automatic translation use, the purposes and the contexts involved, and the respondents’ satisfaction and confidence in using automatic translation. Approximately half of the respondents reported using automatic translation at least once a week and across a range of scenarios, including public-facing situations. While the survey sample is not representative of the Finnish public sector as a whole, the data suggests that automatic translation may play a role in the everyday work of at least some public service employees. %U https://aclanthology.org/2026.eamt-1.45/ %P 719-732
Markdown (Informal)
[Automatic translation in public services: A survey of the Finnish public sector](https://aclanthology.org/2026.eamt-1.45/) (Ilkılıç et al., EAMT 2026)
- Automatic translation in public services: A survey of the Finnish public sector (Ilkılıç et al., EAMT 2026)
ACL
- Sıla Ilkılıç, Maarit Koponen, and Mary Nurminen. 2026. Automatic translation in public services: A survey of the Finnish public sector. In Proceedings of the 26th Annual Conference of the European Association for Machine Translation (Volume 1), pages 719–732, Tilburg, The Netherlands. European Association for Machine Translation.