From Metrics to Natural Dialogue: French Full-Duplex Benchmark for Spoken Dialogue Models

Hamid Soltani, Gilles Boulianne


Abstract
Full-duplex spoken dialogue models aim to make voice agents more natural by allowing them to listen, speak, pause, and respond during ongoing conversation. However, it is not clear whether full-duplex benchmarks behave the same way when models are evaluated in a different language. To investigate this, we introduce a French full-duplex benchmark (FDB) with two variants, CALLFC-FDB for Canadian French and MEDIA-FDB for European French, and compare them with an English FDB. Built from real spoken resources, these benchmarks evaluate key full-duplex skills, including pause handling, turn-taking, backchannels, and interruptions. Beyond introducing French FDBs, we evaluate human–human conversations with FDB metrics to better understand the values these metrics take in real-world dialogue. Our analysis reveals that most timing-based metrics behave similarly across languages, while content-based evaluation degrades under language mismatch. We also find a trade-off between optimizing benchmark metrics and preserving conversational naturalness.
Anthology ID:
2026.emnlp-industry.137
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Pepa Atanasova, Gholamreza Haffari, Minghan Wang
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
2302–2310
Language:
URL:
https://aclanthology.org/2026.emnlp-industry.137/
DOI:
Bibkey:
Cite (ACL):
Hamid Soltani and Gilles Boulianne. 2026. From Metrics to Natural Dialogue: French Full-Duplex Benchmark for Spoken Dialogue Models. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 2302–2310, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
From Metrics to Natural Dialogue: French Full-Duplex Benchmark for Spoken Dialogue Models (Soltani & Boulianne, EMNLP 2026)
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PDF:
https://aclanthology.org/2026.emnlp-industry.137.pdf