Scaling RLHF Annotation: A Hybrid Human-AI Collaboration Framework

Khanh Nguyen, Shi Chen, Suseella Panguluri, Jesse Oliver, Salika Dave, Pritam Gundecha, Olivier Delalleau


Abstract
High-quality preference data collection remains a bottleneck for RLHF reward model training: collecting multiple independent human annotations per sample is costly and hard to scale across domains and languages, while fully automated AI feedback (RLAIF) risks quality degradation. We present a production-grade hybrid human-AI annotation framework that introduces automated model-as-annotator pre-annotations into a quality-control (QC)-ratified workflow, contributing model votes only when automation is sufficiently reliable and leaving final adjudication to human QC. The pipeline (1) verifies factual claims with a web-search-grounded fact checker under a cleanroom constraint that keeps proprietary tokens out of training data, (2) elicits structured judgments from an ensemble of open-weights LLM judges, and (3) applies a two-call swap-consistency gate to mitigate position bias, with a data flywheel surfacing disagreements between QC and model outputs to drive improvement. In production, the framework reduces initial-labeler hours by ∼37%; across 11,092 production comparisons it reaches 81.6% agreement with QC (𝜅=0.63) and 82% to 88% on the public JudgeLM benchmark, with no QC degradation measured under an independent-model proxy. The resulting data supported a production reward model and aligned LLM.
Anthology ID:
2026.emnlp-industry.188
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Pepa Atanasova, Gholamreza Haffari, Minghan Wang
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
3161–3185
Language:
URL:
https://aclanthology.org/2026.emnlp-industry.188/
DOI:
Bibkey:
Cite (ACL):
Khanh Nguyen, Shi Chen, Suseella Panguluri, Jesse Oliver, Salika Dave, Pritam Gundecha, and Olivier Delalleau. 2026. Scaling RLHF Annotation: A Hybrid Human-AI Collaboration Framework. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 3161–3185, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
Scaling RLHF Annotation: A Hybrid Human-AI Collaboration Framework (Nguyen et al., EMNLP 2026)
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PDF:
https://aclanthology.org/2026.emnlp-industry.188.pdf