@inproceedings{zhang-etal-2026-raft,
    title = "{RAFT}: A Stateful Retrieval-Augmented Framework for Troubleshooting Agents",
    author = "Zhang, Mingxuan  and
      Wang, Xiaowen  and
      Sharan, Anupma  and
      Chen, Zhengyi  and
      Zhang, Chenyu Diana  and
      Yang, Shanshan  and
      Pacharu, Chittibabu",
    editor = "Atanasova, Pepa  and
      Haffari, Gholamreza  and
      Wang, Minghan",
    booktitle = "Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track",
    month = oct,
    year = "2026",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.emnlp-industry.21/",
    pages = "315--328",
    ISBN = "979-8-89176-460-6"
}