PerceptUI: LLM Agents as Human-Aligned Synthetic Users for UI/UX Evaluation

Nicolas Bougie, Xiaotong Ye, Gian Maria Marconi, Narimawa Watanabe


Abstract
User interface (UI) and user experience (UX) evaluation is central to product development, yet reliable feedback still relies on recruiting human participants or running online A/B tests, making early-stage iteration slow and costly. In light of this, recent work has explored Multimodal Large Language Models as proxy evaluators. However, existing approaches either produce surface-level critiques or a judgment that reflects the model’s own biases rather than the genuine response of a particular user. We introduce PerceptUI, a framework for persona-conditioned UI/UX evaluation that predicts how a specific user would answer interface-related questions and produces natural-language rationales. PerceptUI is trained in two stages: (i) contrastive reflection fine-tuning distills teacher-generated rationales by extracting lessons from human decisions, and (ii) reflective prompt-evolution, which refines prompts using the model’s failure traces. Across multiple domains and datasets, PerceptUI improves alignment with human responses, generalizes to unseen questions and personas, and yields population-level response distributions.
Anthology ID:
2026.emnlp-industry.22
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Pepa Atanasova, Gholamreza Haffari, Minghan Wang
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
329–351
Language:
URL:
https://aclanthology.org/2026.emnlp-industry.22/
DOI:
Bibkey:
Cite (ACL):
Nicolas Bougie, Xiaotong Ye, Gian Maria Marconi, and Narimawa Watanabe. 2026. PerceptUI: LLM Agents as Human-Aligned Synthetic Users for UI/UX Evaluation. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 329–351, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
PerceptUI: LLM Agents as Human-Aligned Synthetic Users for UI/UX Evaluation (Bougie et al., EMNLP 2026)
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PDF:
https://aclanthology.org/2026.emnlp-industry.22.pdf