LatentRiskBench: Measuring State-Dependent Risks in Enterprise Agents

Jingyue Cong, Estrid He, Zhuang Li, Li Shen, Nan Wu, Yameng Peng, Xinshu Li, Andy Song


Abstract
Enterprise agents face safety risks that cannot be determined from individual actions alone. Existing safety benchmarks largely evaluate action-local risks, overlooking failures whose safety depends on workflow state. In such state-dependent risks, the same action may be safe in one context but violate policy in another. Hence, we introduce LatentRiskBench for evaluating such state-dependent risks in enterprise settings. It pairs risky trajectories with benign counterparts that share the same terminal action but differ in latent policy-relevant states, requiring models to reconstruct workflow context rather than rely on action-level cues. We also introduce new metrics for state-dependent risk evaluation, including a suite of residual risk (RR) measures. Experiments on the benchmark show that action-level evaluation detects only 0.09 of state-dependent violations, whereas state-level evaluation reaches 0.96. Existing guardrail methods largely overlook such risks unless they are explicitly applied to workflow states. Case studies on a commercial deployed scenario further show that the safety metrics embedded in the benchmark provide a more realistic measure of safety for enterprise agents.
Anthology ID:
2026.emnlp-industry.247
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Pepa Atanasova, Gholamreza Haffari, Minghan Wang
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
4178–4195
Language:
URL:
https://aclanthology.org/2026.emnlp-industry.247/
DOI:
Bibkey:
Cite (ACL):
Jingyue Cong, Estrid He, Zhuang Li, Li Shen, Nan Wu, Yameng Peng, Xinshu Li, and Andy Song. 2026. LatentRiskBench: Measuring State-Dependent Risks in Enterprise Agents. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 4178–4195, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
LatentRiskBench: Measuring State-Dependent Risks in Enterprise Agents (Cong et al., EMNLP 2026)
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PDF:
https://aclanthology.org/2026.emnlp-industry.247.pdf