PriceBench: A Diagnostic Benchmark for Price, Quality, and Brand Preferences in LLM Booking Agents

Pavel Kireyev


Abstract
LLMs increasingly act as purchasing agents, which makes the LLM, not the user, the one choosing among the options that satisfy a request; its preferences quietly fix what gets bought and what it costs. Hotel booking is a clean instance: a high-volume choice settled on a few comparable attributes, where the pick reveals those preferences. We introduce PriceBench, a diagnostic benchmark that recovers an LLM’s price, quality, and brand preferences from its booking choices with a logit choice model, applied to 28 LLMs from 8 providers on 3,600 hotel tasks from 179 real New York City properties. We find that capability is associated with how consistently an LLM chooses, not with what it chooses: more capable LLMs hold stronger, more consistent preferences, while weaker ones either lock onto one position, exploitable by whoever controls listing order, or choose almost indifferently. What those preferences favor varies sharply across providers and even within one family: price sensitivity spans more than an order of magnitude, and the price/quality trade-off moves mean booked nightly price from USD 247 to USD 393 on identical tasks. What an agent buys must therefore be measured per LLM, not inferred, and we release the tasks, code, and all 28 response sets.
Anthology ID:
2026.emnlp-industry.57
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Pepa Atanasova, Gholamreza Haffari, Minghan Wang
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
941–959
Language:
URL:
https://aclanthology.org/2026.emnlp-industry.57/
DOI:
Bibkey:
Cite (ACL):
Pavel Kireyev. 2026. PriceBench: A Diagnostic Benchmark for Price, Quality, and Brand Preferences in LLM Booking Agents. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 941–959, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
PriceBench: A Diagnostic Benchmark for Price, Quality, and Brand Preferences in LLM Booking Agents (Kireyev, EMNLP 2026)
Copy Citation:
PDF:
https://aclanthology.org/2026.emnlp-industry.57.pdf