SocialArena: Evaluating Social Intelligence in Large Language Models

Zongqi Wang, Rui Wang, Yuchuan Wu, Hua Yang, Bingxue Qiu, Tianle Gu, Bing Zhao, Yujiu Yang, Jieping Ye, Yongbin Li


Abstract
We introduce SocialArena, a benchmark for systematically defining and evaluating the social intelligence of large language models (LLMs). Although LLMs are increasingly deployed in socially interactive applications such as mental health counseling, companionship chatbots, and educational tutoring, existing evaluations remain fragmented—focusing on isolated capabilities or single scenarios—and evaluation reliability is largely unverified. This work makes three main contributions to address these limitations. (1) We first propose a unified three-tier framework that defines social intelligence along three capability dimensions: role-playing ability, mental state reasoning, and behavioral reasoning. To operationalize this definition, we design a role-playing dialogue paradigm with explicit character thinking for evaluation, enabling simultaneous assessment of these capabilities in a manner that mirrors realistic human interactions. (2) To ensure diversity across social scenarios and thereby prevent evaluation conclusions from being confined to specific scenarios, we introduce the U-TRIMF framework, which guides us in synthesizing social contexts with broad coverage. (3) To obtain reliable evaluation, we invest 132.4K to recruit and train human annotators and adopt a human-annotated arena-style protocol, where annotators compare model responses and provide preference labels along with natural-language critiques. Experiments on a wide range of frontier LLMs reveal substantial gaps in their social intelligence capabilities. We hope that SocialArena can provide valuable insights and guidance for future LLM improvements.
Anthology ID:
2026.emnlp-main.1060
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Hung-Yi Lee, Sunipa Dev, Jessy Li, Desmond Elliott
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
24329–24355
Language:
URL:
https://aclanthology.org/2026.emnlp-main.1060/
DOI:
Bibkey:
Cite (ACL):
Zongqi Wang, Rui Wang, Yuchuan Wu, Hua Yang, Bingxue Qiu, Tianle Gu, Bing Zhao, Yujiu Yang, Jieping Ye, and Yongbin Li. 2026. SocialArena: Evaluating Social Intelligence in Large Language Models. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing, pages 24329–24355, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
SocialArena: Evaluating Social Intelligence in Large Language Models (Wang et al., EMNLP 2026)
Copy Citation:
PDF:
https://aclanthology.org/2026.emnlp-main.1060.pdf