@inproceedings{nguyen-etal-2026-predicting, title = "Predicting Long-Term Conversational Skill Development in Mental-Health Crisis Counselors", author = "Nguyen, Vivian and Lee, Lillian and Olson, Elizabeth A. and Danescu-Niculescu-Mizil, Cristian", editor = "Lee, Hung-Yi and Dev, Sunipa and Li, Jessy and Elliott, Desmond", booktitle = "Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing", month = oct, year = "2026", address = "Budapest, Hungary", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2026.emnlp-main.1768/", pages = "40304--40321", ISBN = "979-8-89176-459-0" }