Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding

Yujing Chang, Duc-thinh Pham, Van-Phat Thai, Chunyao Ma, Yash Guleria, Pham Nhut Huy, Sameer Alam


Abstract
Can language models be trusted in safety-critical operations? In such settings, strong performance on semantic metrics does not guarantee operational reliability: a misread altitude, a dropped execution condition, or a confused callsign may score well under standard F1 yet carry sharply asymmetric operational consequences. We study this problem in air traffic control (ATC), where controller-pilot communication demands near-zero error tolerance, and use consequence-aware evaluation to test whether semantic scores misstate operational reliability. The framework is instantiated in a controlled diagnostic ATC benchmark grounded in aviation standards and feedback from 40 air traffic controllers across three countries. Evaluating 8 models, we uncover a systematic semantic-safety gap: conventional scores give substantially higher performance estimates than consequence-aware evaluation, even for models that appear reliable under standard metrics. Risk-aware fine-tuning narrows but does not close this gap, showing that consequence-aware evaluation is a necessary complement to standard NLP metrics before any real safety-critical deployment claim.
Anthology ID:
2026.emnlp-main.2141
Volume:
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Hung-Yi Lee, Sunipa Dev, Jessy Li, Desmond Elliott
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
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Pages:
48673–48708
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URL:
https://aclanthology.org/2026.emnlp-main.2141/
DOI:
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Cite (ACL):
Yujing Chang, Duc-thinh Pham, Van-Phat Thai, Chunyao Ma, Yash Guleria, Pham Nhut Huy, and Sameer Alam. 2026. Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding. In Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing, pages 48673–48708, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding (Chang et al., EMNLP 2026)
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https://aclanthology.org/2026.emnlp-main.2141.pdf