@inproceedings{chang-etal-2026-beyond-semantic,
title = "Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding",
author = "Chang, Yujing and
Pham, Duc-thinh and
Thai, Van-Phat and
Ma, Chunyao and
Guleria, Yash and
Huy, Pham Nhut and
Alam, Sameer",
editor = "Lee, Hung-Yi and
Dev, Sunipa and
Li, Jessy and
Elliott, Desmond",
booktitle = "Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing",
month = oct,
year = "2026",
address = "Budapest, Hungary",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.emnlp-main.2141/",
pages = "48673--48708",
ISBN = "979-8-89176-459-0",
abstract = "Can language models be trusted in safety-critical operations? In such settings, strong performance on semantic metrics does not guarantee operational reliability: a misread altitude, a dropped execution condition, or a confused callsign may score well under standard F1 yet carry sharply asymmetric operational consequences. We study this problem in air traffic control (ATC), where controller-pilot communication demands near-zero error tolerance, and use consequence-aware evaluation to test whether semantic scores misstate operational reliability. The framework is instantiated in a controlled diagnostic ATC benchmark grounded in aviation standards and feedback from 40 air traffic controllers across three countries. Evaluating 8 models, we uncover a systematic semantic-safety gap: conventional scores give substantially higher performance estimates than consequence-aware evaluation, even for models that appear reliable under standard metrics. Risk-aware fine-tuning narrows but does not close this gap, showing that consequence-aware evaluation is a necessary complement to standard NLP metrics before any real safety-critical deployment claim."
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<abstract>Can language models be trusted in safety-critical operations? In such settings, strong performance on semantic metrics does not guarantee operational reliability: a misread altitude, a dropped execution condition, or a confused callsign may score well under standard F1 yet carry sharply asymmetric operational consequences. We study this problem in air traffic control (ATC), where controller-pilot communication demands near-zero error tolerance, and use consequence-aware evaluation to test whether semantic scores misstate operational reliability. The framework is instantiated in a controlled diagnostic ATC benchmark grounded in aviation standards and feedback from 40 air traffic controllers across three countries. Evaluating 8 models, we uncover a systematic semantic-safety gap: conventional scores give substantially higher performance estimates than consequence-aware evaluation, even for models that appear reliable under standard metrics. Risk-aware fine-tuning narrows but does not close this gap, showing that consequence-aware evaluation is a necessary complement to standard NLP metrics before any real safety-critical deployment claim.</abstract>
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%0 Conference Proceedings
%T Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding
%A Chang, Yujing
%A Pham, Duc-thinh
%A Thai, Van-Phat
%A Ma, Chunyao
%A Guleria, Yash
%A Huy, Pham Nhut
%A Alam, Sameer
%Y Lee, Hung-Yi
%Y Dev, Sunipa
%Y Li, Jessy
%Y Elliott, Desmond
%S Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
%D 2026
%8 October
%I Association for Computational Linguistics
%C Budapest, Hungary
%@ 979-8-89176-459-0
%F chang-etal-2026-beyond-semantic
%X Can language models be trusted in safety-critical operations? In such settings, strong performance on semantic metrics does not guarantee operational reliability: a misread altitude, a dropped execution condition, or a confused callsign may score well under standard F1 yet carry sharply asymmetric operational consequences. We study this problem in air traffic control (ATC), where controller-pilot communication demands near-zero error tolerance, and use consequence-aware evaluation to test whether semantic scores misstate operational reliability. The framework is instantiated in a controlled diagnostic ATC benchmark grounded in aviation standards and feedback from 40 air traffic controllers across three countries. Evaluating 8 models, we uncover a systematic semantic-safety gap: conventional scores give substantially higher performance estimates than consequence-aware evaluation, even for models that appear reliable under standard metrics. Risk-aware fine-tuning narrows but does not close this gap, showing that consequence-aware evaluation is a necessary complement to standard NLP metrics before any real safety-critical deployment claim.
%U https://aclanthology.org/2026.emnlp-main.2141/
%P 48673-48708
Markdown (Informal)
[Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding](https://aclanthology.org/2026.emnlp-main.2141/) (Chang et al., EMNLP 2026)
ACL