@inproceedings{morabito-etal-2026-rating,
    title = "Rating the Pitch, Not the Product: User Evaluations of {LLM}s Reflect Expectations More Than Performance",
    author = "Morabito, Robert  and
      McDonald, Tyler  and
      Viswanath, Charitra  and
      Hwang, Angel Hsing-Chi  and
      Gaube, Susanne  and
      Kabbara, Jad  and
      Emami, Ali",
    editor = "Lee, Hung-Yi  and
      Dev, Sunipa  and
      Li, Jessy  and
      Elliott, Desmond",
    booktitle = "Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing",
    month = oct,
    year = "2026",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.emnlp-main.394/",
    pages = "9039--9068",
    ISBN = "979-8-89176-459-0"
}