@inproceedings{xu-etal-2026-hurts,
    title = "Why It Hurts: Identifying the Drivers of Negative Thoughts in Emotional Support Conversations",
    author = "Xu, Hainiu  and
      Sun, Zhaoyue  and
      Yan, Hanqi  and
      Du, Jinhua  and
      Catmur, Caroline  and
      He, Yulan",
    editor = "Lee, Hung-Yi  and
      Dev, Sunipa  and
      Li, Jessy  and
      Elliott, Desmond",
    booktitle = "Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing",
    month = oct,
    year = "2026",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.emnlp-main.722/",
    pages = "16754--16797",
    ISBN = "979-8-89176-459-0"
}