@inproceedings{gao-etal-2026-personalization-matters,
    title = "Personalization Matters: Long-Horizon Conversation Agent with User-Centric Information in Online Shopping Interactions",
    author = "Gao, Rena Wei  and
      Dai, Yue  and
      Guan, Hao  and
      Gao, Shengxiang  and
      Wu, Wangyang  and
      Shen, Yixin  and
      Lau, Jey Han",
    editor = "Zhang, Yue  and
      Xu, Ruifeng  and
      Purwarianti, Ayu  and
      Rong, Tong  and
      Suzuki, Jun",
    booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {IJCNLP}-{AACL} 2026",
    month = nov,
    year = "2026",
    address = "Hengqin, China",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.findings-aacl.199/",
    pages = "3934--3978",
    ISBN = "979-8-89176-444-6"
}