@inproceedings{fan-etal-2026-grandguard,
title = "{G}rand{G}uard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction Safety",
author = "Fan, Changxuan and
Yang, Xi and
Zheng, Yueyuan and
Zhou, Bin and
Wang, Yuanping and
Hu, Wenbin and
Jing, Huihao and
Hung, Ki Sen and
Du, Dazhao and
Li, Haoran and
Hsiao, Janet Hui-wen and
Song, Yangqiu",
editor = "Liakata, Maria and
Moreira, Viviane P. and
Zhang, Jiajun and
Jurgens, David",
booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {ACL} 2026",
month = jul,
year = "2026",
address = "San Diego, California, United States",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.findings-acl.1116/",
pages = "22213--22248",
ISBN = "979-8-89176-395-1",
abstract = "As older adults increasingly use LLM-based chatbots for companionship and assistance, a safety gap is emerging. Older adults may face vulnerabilities from social isolation, limited digital literacy, and cognitive decline, yet existing safety benchmarks largely target general harms and overlook elderly-specific risks. For example, a prompt such as ``how to repair a ceiling light alone in the dark'' may be benign for most users but poses a serious fall risk for older adults with mobility limitations.We introduce GrandGuard, the first comprehensive framework for assessing and mitigating elderly-specific contextual risks in LLM interactions. We develop a three-level taxonomy with 50 fine-grained risk types across mental well-being, financial, medical, toxicity, and privacy domains, grounded in real-world incidents, community discussions, and analysis of stakeholder studies. Using this taxonomy, we construct a benchmark of 10,404 labeled prompts and responses, showing that several leading LLMs mishandle elderly-specific contextual risks in over 50{\%} of cases. We mitigate these failures with two safeguards: a fine-tuned Llama-Guard-3 and a policy-enhanced gpt-oss-safeguard-20b, achieving up to 96.2{\%} and 90.9{\%} unsafe-prompt detection accuracy, respectively. GrandGuard lays the groundwork for AI systems that move beyond general safety to support aging populations."
}<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="fan-etal-2026-grandguard">
<titleInfo>
<title>GrandGuard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction Safety</title>
</titleInfo>
<name type="personal">
<namePart type="given">Changxuan</namePart>
<namePart type="family">Fan</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Xi</namePart>
<namePart type="family">Yang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yueyuan</namePart>
<namePart type="family">Zheng</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Bin</namePart>
<namePart type="family">Zhou</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yuanping</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Wenbin</namePart>
<namePart type="family">Hu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Huihao</namePart>
<namePart type="family">Jing</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Ki</namePart>
<namePart type="given">Sen</namePart>
<namePart type="family">Hung</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Dazhao</namePart>
<namePart type="family">Du</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Haoran</namePart>
<namePart type="family">Li</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Janet</namePart>
<namePart type="given">Hui-wen</namePart>
<namePart type="family">Hsiao</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yangqiu</namePart>
<namePart type="family">Song</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2026-07</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Findings of the Association for Computational Linguistics: ACL 2026</title>
</titleInfo>
<name type="personal">
<namePart type="given">Maria</namePart>
<namePart type="family">Liakata</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Viviane</namePart>
<namePart type="given">P</namePart>
<namePart type="family">Moreira</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jiajun</namePart>
<namePart type="family">Zhang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Jurgens</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">San Diego, California, United States</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
<identifier type="isbn">979-8-89176-395-1</identifier>
</relatedItem>
<abstract>As older adults increasingly use LLM-based chatbots for companionship and assistance, a safety gap is emerging. Older adults may face vulnerabilities from social isolation, limited digital literacy, and cognitive decline, yet existing safety benchmarks largely target general harms and overlook elderly-specific risks. For example, a prompt such as “how to repair a ceiling light alone in the dark” may be benign for most users but poses a serious fall risk for older adults with mobility limitations.We introduce GrandGuard, the first comprehensive framework for assessing and mitigating elderly-specific contextual risks in LLM interactions. We develop a three-level taxonomy with 50 fine-grained risk types across mental well-being, financial, medical, toxicity, and privacy domains, grounded in real-world incidents, community discussions, and analysis of stakeholder studies. Using this taxonomy, we construct a benchmark of 10,404 labeled prompts and responses, showing that several leading LLMs mishandle elderly-specific contextual risks in over 50% of cases. We mitigate these failures with two safeguards: a fine-tuned Llama-Guard-3 and a policy-enhanced gpt-oss-safeguard-20b, achieving up to 96.2% and 90.9% unsafe-prompt detection accuracy, respectively. GrandGuard lays the groundwork for AI systems that move beyond general safety to support aging populations.</abstract>
<identifier type="citekey">fan-etal-2026-grandguard</identifier>
<location>
<url>https://aclanthology.org/2026.findings-acl.1116/</url>
</location>
<part>
<date>2026-07</date>
<extent unit="page">
<start>22213</start>
<end>22248</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T GrandGuard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction Safety
%A Fan, Changxuan
%A Yang, Xi
%A Zheng, Yueyuan
%A Zhou, Bin
%A Wang, Yuanping
%A Hu, Wenbin
%A Jing, Huihao
%A Hung, Ki Sen
%A Du, Dazhao
%A Li, Haoran
%A Hsiao, Janet Hui-wen
%A Song, Yangqiu
%Y Liakata, Maria
%Y Moreira, Viviane P.
%Y Zhang, Jiajun
%Y Jurgens, David
%S Findings of the Association for Computational Linguistics: ACL 2026
%D 2026
%8 July
%I Association for Computational Linguistics
%C San Diego, California, United States
%@ 979-8-89176-395-1
%F fan-etal-2026-grandguard
%X As older adults increasingly use LLM-based chatbots for companionship and assistance, a safety gap is emerging. Older adults may face vulnerabilities from social isolation, limited digital literacy, and cognitive decline, yet existing safety benchmarks largely target general harms and overlook elderly-specific risks. For example, a prompt such as “how to repair a ceiling light alone in the dark” may be benign for most users but poses a serious fall risk for older adults with mobility limitations.We introduce GrandGuard, the first comprehensive framework for assessing and mitigating elderly-specific contextual risks in LLM interactions. We develop a three-level taxonomy with 50 fine-grained risk types across mental well-being, financial, medical, toxicity, and privacy domains, grounded in real-world incidents, community discussions, and analysis of stakeholder studies. Using this taxonomy, we construct a benchmark of 10,404 labeled prompts and responses, showing that several leading LLMs mishandle elderly-specific contextual risks in over 50% of cases. We mitigate these failures with two safeguards: a fine-tuned Llama-Guard-3 and a policy-enhanced gpt-oss-safeguard-20b, achieving up to 96.2% and 90.9% unsafe-prompt detection accuracy, respectively. GrandGuard lays the groundwork for AI systems that move beyond general safety to support aging populations.
%U https://aclanthology.org/2026.findings-acl.1116/
%P 22213-22248
Markdown (Informal)
[GrandGuard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction Safety](https://aclanthology.org/2026.findings-acl.1116/) (Fan et al., Findings 2026)
ACL
- Changxuan Fan, Xi Yang, Yueyuan Zheng, Bin Zhou, Yuanping Wang, Wenbin Hu, Huihao Jing, Ki Sen Hung, Dazhao Du, Haoran Li, Janet Hui-wen Hsiao, and Yangqiu Song. 2026. GrandGuard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction Safety. In Findings of the Association for Computational Linguistics: ACL 2026, pages 22213–22248, San Diego, California, United States. Association for Computational Linguistics.