@inproceedings{zhang-etal-2026-towards,
title = "Towards Proactive Personalization through Profile Customization for Individual Users in Dialogues",
author = "Zhang, Xiaotian and
Wang, Yuan and
Chen, Ruizhe and
Wang, Zeya and
Hou, Runchen and
Liu, Zuozhu",
editor = "Liakata, Maria and
Moreira, Viviane P. and
Zhang, Jiajun and
Jurgens, David",
booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {ACL} 2026",
month = jul,
year = "2026",
address = "San Diego, California, United States",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.findings-acl.159/",
pages = "3221--3240",
ISBN = "979-8-89176-395-1",
abstract = "The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or static, single-turn preferences, thereby failing to address the critical needs of long-term personalization and the initial user cold-start problem. To bridge this gap, we propose PersonalAgent, a novel user-centric lifelong agent designed to continuously infer and adapt to user preferences. PersonalAgent constructs and dynamically refines a unified user profile by decomposing dialogues into single-turn interactions, framing preference inference as a sequential decision-making task. Experiments show that PersonalAgent achieves superior performance over strong prompt-based and policy optimization baselines, not only in idealized but also in noisy conversational contexts, while preserving cross-session preference consistency. Furthermore, human evaluation confirms that PersonalAgent excels at capturing user preferences naturally and coherently. Our findings underscore the importance of lifelong personalization for developing more inclusive and adaptive conversational agents. Our code and ALOE-Unseen dataset are released here."
}<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="zhang-etal-2026-towards">
<titleInfo>
<title>Towards Proactive Personalization through Profile Customization for Individual Users in Dialogues</title>
</titleInfo>
<name type="personal">
<namePart type="given">Xiaotian</namePart>
<namePart type="family">Zhang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yuan</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Ruizhe</namePart>
<namePart type="family">Chen</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Zeya</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Runchen</namePart>
<namePart type="family">Hou</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Zuozhu</namePart>
<namePart type="family">Liu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2026-07</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Findings of the Association for Computational Linguistics: ACL 2026</title>
</titleInfo>
<name type="personal">
<namePart type="given">Maria</namePart>
<namePart type="family">Liakata</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Viviane</namePart>
<namePart type="given">P</namePart>
<namePart type="family">Moreira</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jiajun</namePart>
<namePart type="family">Zhang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Jurgens</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">San Diego, California, United States</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
<identifier type="isbn">979-8-89176-395-1</identifier>
</relatedItem>
<abstract>The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or static, single-turn preferences, thereby failing to address the critical needs of long-term personalization and the initial user cold-start problem. To bridge this gap, we propose PersonalAgent, a novel user-centric lifelong agent designed to continuously infer and adapt to user preferences. PersonalAgent constructs and dynamically refines a unified user profile by decomposing dialogues into single-turn interactions, framing preference inference as a sequential decision-making task. Experiments show that PersonalAgent achieves superior performance over strong prompt-based and policy optimization baselines, not only in idealized but also in noisy conversational contexts, while preserving cross-session preference consistency. Furthermore, human evaluation confirms that PersonalAgent excels at capturing user preferences naturally and coherently. Our findings underscore the importance of lifelong personalization for developing more inclusive and adaptive conversational agents. Our code and ALOE-Unseen dataset are released here.</abstract>
<identifier type="citekey">zhang-etal-2026-towards</identifier>
<location>
<url>https://aclanthology.org/2026.findings-acl.159/</url>
</location>
<part>
<date>2026-07</date>
<extent unit="page">
<start>3221</start>
<end>3240</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Towards Proactive Personalization through Profile Customization for Individual Users in Dialogues
%A Zhang, Xiaotian
%A Wang, Yuan
%A Chen, Ruizhe
%A Wang, Zeya
%A Hou, Runchen
%A Liu, Zuozhu
%Y Liakata, Maria
%Y Moreira, Viviane P.
%Y Zhang, Jiajun
%Y Jurgens, David
%S Findings of the Association for Computational Linguistics: ACL 2026
%D 2026
%8 July
%I Association for Computational Linguistics
%C San Diego, California, United States
%@ 979-8-89176-395-1
%F zhang-etal-2026-towards
%X The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or static, single-turn preferences, thereby failing to address the critical needs of long-term personalization and the initial user cold-start problem. To bridge this gap, we propose PersonalAgent, a novel user-centric lifelong agent designed to continuously infer and adapt to user preferences. PersonalAgent constructs and dynamically refines a unified user profile by decomposing dialogues into single-turn interactions, framing preference inference as a sequential decision-making task. Experiments show that PersonalAgent achieves superior performance over strong prompt-based and policy optimization baselines, not only in idealized but also in noisy conversational contexts, while preserving cross-session preference consistency. Furthermore, human evaluation confirms that PersonalAgent excels at capturing user preferences naturally and coherently. Our findings underscore the importance of lifelong personalization for developing more inclusive and adaptive conversational agents. Our code and ALOE-Unseen dataset are released here.
%U https://aclanthology.org/2026.findings-acl.159/
%P 3221-3240
Markdown (Informal)
[Towards Proactive Personalization through Profile Customization for Individual Users in Dialogues](https://aclanthology.org/2026.findings-acl.159/) (Zhang et al., Findings 2026)
ACL