@inproceedings{shin-etal-2026-roleconflictbench,
title = "{R}ole{C}onflict{B}ench: A Benchmark of Role Conflict Scenarios for Evaluating {LLM}s' Contextual Sensitivity",
author = "Shin, Jisu and
Song, Hoyun and
Oh, Juhyun and
Ko, Changgeon and
Kim, Eunsu and
Jung, Chani and
Oh, Alice",
editor = "Liakata, Maria and
Moreira, Viviane P. and
Zhang, Jiajun and
Jurgens, David",
booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {ACL} 2026",
month = jul,
year = "2026",
address = "San Diego, California, United States",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.findings-acl.1695/",
pages = "33931--33964",
ISBN = "979-8-89176-395-1",
abstract = "People often encounter role conflicts{---}social dilemmas where the expectations of multiple roles clash and cannot be simultaneously fulfilled. As large language models (LLMs) increasingly navigate these social dynamics, a critical research question emerges. When faced with such dilemmas, do LLMs prioritize dynamic contextual cues or the learned preferences? To address this, we introduce RoleConflictBench, a novel benchmark designed to measure the contextual sensitivity of LLMs in role conflict scenarios. To enable objective evaluation within this subjective domain, we employ situational urgency as a constraint for decision-making. We construct the dataset through a three-stage pipeline that generates over 13,000 realistic scenarios across 65 roles in five social domains by systematically varying the urgency of competing situations. This controlled setup enables us to quantitatively measure contextual sensitivity, determining whether model decisions align with the situational contexts or are overridden by the learned role preferences. Our analysis of 10 LLMs reveals that models substantially deviate from this objective baseline. Instead of responding to dynamic contextual cues, their decisions are predominantly governed by the preferences toward specific social roles."
}<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="shin-etal-2026-roleconflictbench">
<titleInfo>
<title>RoleConflictBench: A Benchmark of Role Conflict Scenarios for Evaluating LLMs’ Contextual Sensitivity</title>
</titleInfo>
<name type="personal">
<namePart type="given">Jisu</namePart>
<namePart type="family">Shin</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hoyun</namePart>
<namePart type="family">Song</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Juhyun</namePart>
<namePart type="family">Oh</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Changgeon</namePart>
<namePart type="family">Ko</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Eunsu</namePart>
<namePart type="family">Kim</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Chani</namePart>
<namePart type="family">Jung</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Alice</namePart>
<namePart type="family">Oh</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2026-07</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Findings of the Association for Computational Linguistics: ACL 2026</title>
</titleInfo>
<name type="personal">
<namePart type="given">Maria</namePart>
<namePart type="family">Liakata</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Viviane</namePart>
<namePart type="given">P</namePart>
<namePart type="family">Moreira</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jiajun</namePart>
<namePart type="family">Zhang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Jurgens</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">San Diego, California, United States</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
<identifier type="isbn">979-8-89176-395-1</identifier>
</relatedItem>
<abstract>People often encounter role conflicts—social dilemmas where the expectations of multiple roles clash and cannot be simultaneously fulfilled. As large language models (LLMs) increasingly navigate these social dynamics, a critical research question emerges. When faced with such dilemmas, do LLMs prioritize dynamic contextual cues or the learned preferences? To address this, we introduce RoleConflictBench, a novel benchmark designed to measure the contextual sensitivity of LLMs in role conflict scenarios. To enable objective evaluation within this subjective domain, we employ situational urgency as a constraint for decision-making. We construct the dataset through a three-stage pipeline that generates over 13,000 realistic scenarios across 65 roles in five social domains by systematically varying the urgency of competing situations. This controlled setup enables us to quantitatively measure contextual sensitivity, determining whether model decisions align with the situational contexts or are overridden by the learned role preferences. Our analysis of 10 LLMs reveals that models substantially deviate from this objective baseline. Instead of responding to dynamic contextual cues, their decisions are predominantly governed by the preferences toward specific social roles.</abstract>
<identifier type="citekey">shin-etal-2026-roleconflictbench</identifier>
<location>
<url>https://aclanthology.org/2026.findings-acl.1695/</url>
</location>
<part>
<date>2026-07</date>
<extent unit="page">
<start>33931</start>
<end>33964</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T RoleConflictBench: A Benchmark of Role Conflict Scenarios for Evaluating LLMs’ Contextual Sensitivity
%A Shin, Jisu
%A Song, Hoyun
%A Oh, Juhyun
%A Ko, Changgeon
%A Kim, Eunsu
%A Jung, Chani
%A Oh, Alice
%Y Liakata, Maria
%Y Moreira, Viviane P.
%Y Zhang, Jiajun
%Y Jurgens, David
%S Findings of the Association for Computational Linguistics: ACL 2026
%D 2026
%8 July
%I Association for Computational Linguistics
%C San Diego, California, United States
%@ 979-8-89176-395-1
%F shin-etal-2026-roleconflictbench
%X People often encounter role conflicts—social dilemmas where the expectations of multiple roles clash and cannot be simultaneously fulfilled. As large language models (LLMs) increasingly navigate these social dynamics, a critical research question emerges. When faced with such dilemmas, do LLMs prioritize dynamic contextual cues or the learned preferences? To address this, we introduce RoleConflictBench, a novel benchmark designed to measure the contextual sensitivity of LLMs in role conflict scenarios. To enable objective evaluation within this subjective domain, we employ situational urgency as a constraint for decision-making. We construct the dataset through a three-stage pipeline that generates over 13,000 realistic scenarios across 65 roles in five social domains by systematically varying the urgency of competing situations. This controlled setup enables us to quantitatively measure contextual sensitivity, determining whether model decisions align with the situational contexts or are overridden by the learned role preferences. Our analysis of 10 LLMs reveals that models substantially deviate from this objective baseline. Instead of responding to dynamic contextual cues, their decisions are predominantly governed by the preferences toward specific social roles.
%U https://aclanthology.org/2026.findings-acl.1695/
%P 33931-33964
Markdown (Informal)
[RoleConflictBench: A Benchmark of Role Conflict Scenarios for Evaluating LLMs’ Contextual Sensitivity](https://aclanthology.org/2026.findings-acl.1695/) (Shin et al., Findings 2026)
ACL
- Jisu Shin, Hoyun Song, Juhyun Oh, Changgeon Ko, Eunsu Kim, Chani Jung, and Alice Oh. 2026. RoleConflictBench: A Benchmark of Role Conflict Scenarios for Evaluating LLMs’ Contextual Sensitivity. In Findings of the Association for Computational Linguistics: ACL 2026, pages 33931–33964, San Diego, California, United States. Association for Computational Linguistics.