@inproceedings{chang-chen-2026-users,
    title = "When Users Don{'}t Ask: Benchmarking Context-Driven Memory Retrieval in Conversational Agents",
    author = "Chang, Wen Yu  and
      Chen, Yun-Nung",
    editor = "Lee, Hung-Yi  and
      Dev, Sunipa  and
      Li, Jessy  and
      Elliott, Desmond",
    booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {EMNLP} 2026",
    month = oct,
    year = "2026",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.findings-emnlp.1289/",
    doi = "10.18653/2026.findings-emnlp.1289",
    pages = "27273--27293",
    ISBN = "979-8-89176-462-0"
}