@inproceedings{yang-etal-2026-action,
    title = "No Action Without a {NOD}: A Heterogeneous Multi-Agent Architecture for Reliable Service Agents",
    author = "Yang, Zixu  and
      Zheng, Hang  and
      Jiang, Nan  and
      Tang, Zhiyang  and
      Zhang, Situo  and
      Wu, Xiaobao  and
      Chen, Lu  and
      Yu, Kai",
    editor = "Lee, Hung-Yi  and
      Dev, Sunipa  and
      Li, Jessy  and
      Elliott, Desmond",
    booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {EMNLP} 2026",
    month = oct,
    year = "2026",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.findings-emnlp.1725/",
    pages = "36892--36923",
    ISBN = "979-8-89176-462-0"
}