Same Tasks, Different Apps: Why Mobile GUI Agents Fail to Generalize?

Tien Tran, Nam Ho Koh, Daiki E. Matsunaga, Ayush Jain, Kee-Eung Kim


Abstract
Mobile GUI agents deployed in real settings must work across different applications that support the same functionality. Most existing benchmarks test each task in only one app, so a high score can mean the agent understands the task, or only that it knows that particular app. We introduce AnyAppBench, a category-controlled live Android benchmark that evaluates cross-application generalization while keeping the user goal fixed. It spans 10 functional categories, 100 task templates, and 520 task–application pairs over 52 applications. Agents run from raw instructions and with app-independent sub-goals, and a VLM judge labels every failed run under a fixed failure taxonomy whose reliability is measured by human annotation. We find that, across 13 agents, success on the original application does not transfer reliably to new applications with the same goal. Furthermore, providing high-level sub-goal decomposition produces only small, category-dependent changes that do not close the gap, and the mix of failure types changes with the target interface. Based on those insights, we believe the AnyAppBench benchmark provides an important stepping stone toward robust real-world deployment of mobile GUI agents. Our code, data and the leaderboard can be found at the project website https://anyappbench.github.io/.
Anthology ID:
2026.findings-emnlp.1909
Volume:
Findings of the Association for Computational Linguistics: EMNLP 2026
Month:
October
Year:
2026
Address:
Budapest, Hungary
Editors:
Hung-Yi Lee, Sunipa Dev, Jessy Li, Desmond Elliott
Venue:
Findings
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
40664–40693
Language:
URL:
https://aclanthology.org/2026.findings-emnlp.1909/
DOI:
Bibkey:
Cite (ACL):
Tien Tran, Nam Ho Koh, Daiki E. Matsunaga, Ayush Jain, and Kee-Eung Kim. 2026. Same Tasks, Different Apps: Why Mobile GUI Agents Fail to Generalize?. In Findings of the Association for Computational Linguistics: EMNLP 2026, pages 40664–40693, Budapest, Hungary. Association for Computational Linguistics.
Cite (Informal):
Same Tasks, Different Apps: Why Mobile GUI Agents Fail to Generalize? (Tran et al., Findings 2026)
Copy Citation:
PDF:
https://aclanthology.org/2026.findings-emnlp.1909.pdf