@inproceedings{surana-etal-2026-empirical,
title = "An Empirical Study on Zero-Data Bootstrapping for Conversational Recommender Systems",
author = "Surana, Rohan and
Wu, Junda and
Xie, Zhouhang and
Xia, Yu and
Kallus, Nathan and
McAuley, Julian",
editor = "Lee, Hung-Yi and
Dev, Sunipa and
Li, Jessy and
Elliott, Desmond",
booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {EMNLP} 2026",
month = oct,
year = "2026",
address = "Budapest, Hungary",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2026.findings-emnlp.736/",
pages = "15455--15472",
ISBN = "979-8-89176-462-0",
abstract = "Conversational Recommender Systems (CRS) typically require domain-specific dialogue data, which is costly, scarce, and often unavailable in new domains. We conduct a systematic empirical study of zero-data CRS bootstrapping: generating synthetic conversational supervision from non-conversational signals{---}item reviews, metadata, and user-item interactions{---}without any in-domain dialogue corpus. We compare two information-theoretic selection strategies, Jensen-Shannon diversity and Fisher information, across domain signals, model architectures, datasets, and fine-tuning paradigms. Our results show that domain-grounded synthetic data consistently outperforms zero-shot prompting and naive synthetic baselines; active selection improves data efficiency over random sampling; metadata and collaborative filtering signals each improve selection quality; and, in low-resource settings, synthetic data can outperform scarce real dialogues while further complementing them. These findings establish non-conversational domain signals as a viable path toward building CRS without conversational training data. The code is available at \url{https://anonymous.4open.science/r/zero_data_crs/ }."
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<abstract>Conversational Recommender Systems (CRS) typically require domain-specific dialogue data, which is costly, scarce, and often unavailable in new domains. We conduct a systematic empirical study of zero-data CRS bootstrapping: generating synthetic conversational supervision from non-conversational signals—item reviews, metadata, and user-item interactions—without any in-domain dialogue corpus. We compare two information-theoretic selection strategies, Jensen-Shannon diversity and Fisher information, across domain signals, model architectures, datasets, and fine-tuning paradigms. Our results show that domain-grounded synthetic data consistently outperforms zero-shot prompting and naive synthetic baselines; active selection improves data efficiency over random sampling; metadata and collaborative filtering signals each improve selection quality; and, in low-resource settings, synthetic data can outperform scarce real dialogues while further complementing them. These findings establish non-conversational domain signals as a viable path toward building CRS without conversational training data. The code is available at https://anonymous.4open.science/r/zero_data_crs/ .</abstract>
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%0 Conference Proceedings
%T An Empirical Study on Zero-Data Bootstrapping for Conversational Recommender Systems
%A Surana, Rohan
%A Wu, Junda
%A Xie, Zhouhang
%A Xia, Yu
%A Kallus, Nathan
%A McAuley, Julian
%Y Lee, Hung-Yi
%Y Dev, Sunipa
%Y Li, Jessy
%Y Elliott, Desmond
%S Findings of the Association for Computational Linguistics: EMNLP 2026
%D 2026
%8 October
%I Association for Computational Linguistics
%C Budapest, Hungary
%@ 979-8-89176-462-0
%F surana-etal-2026-empirical
%X Conversational Recommender Systems (CRS) typically require domain-specific dialogue data, which is costly, scarce, and often unavailable in new domains. We conduct a systematic empirical study of zero-data CRS bootstrapping: generating synthetic conversational supervision from non-conversational signals—item reviews, metadata, and user-item interactions—without any in-domain dialogue corpus. We compare two information-theoretic selection strategies, Jensen-Shannon diversity and Fisher information, across domain signals, model architectures, datasets, and fine-tuning paradigms. Our results show that domain-grounded synthetic data consistently outperforms zero-shot prompting and naive synthetic baselines; active selection improves data efficiency over random sampling; metadata and collaborative filtering signals each improve selection quality; and, in low-resource settings, synthetic data can outperform scarce real dialogues while further complementing them. These findings establish non-conversational domain signals as a viable path toward building CRS without conversational training data. The code is available at https://anonymous.4open.science/r/zero_data_crs/ .
%U https://aclanthology.org/2026.findings-emnlp.736/
%P 15455-15472
Markdown (Informal)
[An Empirical Study on Zero-Data Bootstrapping for Conversational Recommender Systems](https://aclanthology.org/2026.findings-emnlp.736/) (Surana et al., Findings 2026)
ACL