@inproceedings{yang-etal-2026-realworldshop, title = "{R}eal{W}orld{S}hop: Benchmarking and Improving Conversational Shopping Agents in Real-World {E}-commerce", author = "Yang, Xinwei and Mao, Kelong and Guo, Yudong and Xu, Sulong and Simiu, Gu and Huang, Chen and Lei, Wenqiang", editor = "Lee, Hung-Yi and Dev, Sunipa and Li, Jessy and Elliott, Desmond", booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {EMNLP} 2026", month = oct, year = "2026", address = "Budapest, Hungary", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2026.findings-emnlp.740/", pages = "15533--15565", ISBN = "979-8-89176-462-0" }