Knowledge-Infused Hierarchy-Aware Emotion Recognition in Code-mixed Mental Health Counseling Conversations

Aseem Srivastava, Kushagra Mittal, Anusha Tiwari, Md. Shad Akhtar


Abstract
Effective counseling is often best achieved in a client’s preferred language, allowing better emotional resonance. Despite this, most existing research in emotion recognition in counseling focuses predominantly on English, overlooking the rich emotional and linguistic complexities of other widely spoken languages. Hinglish, a code-mixed blend of Hindi and English, is one such underexplored linguistic medium that millions use to express their emotions authentically. To address this gap, our research lays a foundational step in developing a mental-health conversation dataset in code-mixed Hinglish language, aka. IndieMH. We manually translate counseling conversations from publicly available sources into Hinglish. Moreover, we employ the dataset for emotion classification task for counseling patients. We prepare an exhaustive annotation guideline to annotate IndieMH with 13 emotional states under 3 board emotion categories. Our rigorous sanity check ensures that the quality of IndieMH adheres to research standards. Furthermore, we propose a novel knowledge-cum-hierarchy aware method named Healer for counseling emotion classification in the Hinglish language. To evaluate the model’s performance, we benchmark Healer against 11 potential baseline methods and report standard classification metrics, including accuracy, weighted-F1, and weighted-precision.
Anthology ID:
2026.lrec-1.226
Volume:
Proceedings of the Fifteenth Language Resources and Evaluation Conference
Month:
May
Year:
2026
Address:
Palma de Mallorca, Spain
Editors:
Stelios Piperidis, Núria Bel, Henk van den Heuvel, Nancy Ide, Simon Krek, Antonio Toral
Venue:
LREC
SIG:
Publisher:
ELRA Language Resource Association
Note:
Pages:
2887–2898
Language:
External URL:
https://lrec.elra.info/lrec2026-main-226
DOI:
10.63317/3xwvyj2py7r9
Bibkey:
Cite (ACL):
Aseem Srivastava, Kushagra Mittal, Anusha Tiwari, and Md. Shad Akhtar. 2026. Knowledge-Infused Hierarchy-Aware Emotion Recognition in Code-mixed Mental Health Counseling Conversations. In Proceedings of the Fifteenth Language Resources and Evaluation Conference, pages 2887–2898, Palma de Mallorca, Spain. ELRA Language Resource Association.
Cite (Informal):
Knowledge-Infused Hierarchy-Aware Emotion Recognition in Code-mixed Mental Health Counseling Conversations (Srivastava et al., LREC 2026)
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