@inproceedings{turkmen-keles-2026-trust,
    title = "Whom to Trust? Analyzing the Divergence Between User Satisfaction and {LLM}-as-a-Judge in {E}-Commerce {RAG} Systems",
    author = {T{\"u}rkmen, Arif  and
      Kele{\c{s}}, Kaan Efe},
    editor = "Chen, Pinzhen  and
      Zouhar, Vil{\'e}m  and
      Hu, Hanxu  and
      Khanuja, Simran  and
      Zhu, Wenhao  and
      Haddow, Barry  and
      Birch, Alexandra  and
      Aji, Alham Fikri  and
      Sennrich, Rico  and
      Hooker, Sara",
    booktitle = "Proceedings of the First Workshop on Multilingual Multicultural Evaluation",
    month = mar,
    year = "2026",
    address = "Rabat, Morocco",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.mme-main.12/",
    pages = "189--195",
    ISBN = "979-8-89176-368-5"
}