@inproceedings{bombardelli-etal-2026-multilingual,
    title = "A Multilingual Voice Analytics Module for Contact-Center Hiring",
    author = "Bombardelli, Wagner W. {\'A}vila  and
      Serrani, Vanessa Marquiafavel  and
      Kuboo, Edgard  and
      Miss{\~a}o, Erica C. Marins",
    editor = "Souza, Marlo  and
      de-Dios-Flores, Iria  and
      Santos, Diana  and
      Freitas, Larissa  and
      Souza, Jackson Wilke da Cruz  and
      Ribeiro, Eug{\'e}nio",
    booktitle = "Proceedings of the 17th International Conference on Computational Processing of {P}ortuguese ({PROPOR} 2026) - Vol. 1",
    month = apr,
    year = "2026",
    address = "Salvador, Brazil",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2026.propor-1.6/",
    pages = "57--66",
    ISBN = "979-8-89176-387-6"
}