@inproceedings{krawczyk-etal-2026-interpretable, title = "Interpretable Satisfaction Modeling in Sales Dialogues: A Metrics-based Approach Validated Against Text-based Model", author = "Krawczyk, Natalia and Kasicka, Alicja and Przyby{\l}, Bartosz and Gromada, Justyna", editor = "Choi, Jinho D. and Chen, Yun-Nung and Funakoshi, Kotaro and Emami, Ali", booktitle = "Proceedings of the 27th Annual Meeting of the Special Interest Group on Discourse and Dialogue", month = aug, year = "2026", address = "Atlanta, Georgia, USA", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2026.sigdial-1.40/", pages = "565--584" }