@inproceedings{busemann-etal-2000-message,
title = "Message Classification in the Call Center",
author = "Busemann, Stephan and
Schmeier, Sven and
Arens, Roman G.",
booktitle = "Sixth Applied Natural Language Processing Conference",
month = apr,
year = "2000",
address = "Seattle, Washington, USA",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/A00-1022",
doi = "10.3115/974147.974169",
pages = "158--165",
}
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%0 Conference Proceedings
%T Message Classification in the Call Center
%A Busemann, Stephan
%A Schmeier, Sven
%A Arens, Roman G.
%S Sixth Applied Natural Language Processing Conference
%D 2000
%8 April
%I Association for Computational Linguistics
%C Seattle, Washington, USA
%F busemann-etal-2000-message
%R 10.3115/974147.974169
%U https://aclanthology.org/A00-1022
%U https://doi.org/10.3115/974147.974169
%P 158-165
Markdown (Informal)
[Message Classification in the Call Center](https://aclanthology.org/A00-1022) (Busemann et al., ANLP-NAACL 2000)
ACL
- Stephan Busemann, Sven Schmeier, and Roman G. Arens. 2000. Message Classification in the Call Center. In Sixth Applied Natural Language Processing Conference, pages 158–165, Seattle, Washington, USA. Association for Computational Linguistics.